Don’t know if this is normal or should i contact support, need some advice. Our new submitted item got 3 time soft rejected with just 2 bugs which we fixed the same day in couple of hours and resubmitted now its in review for the second day with less then 50%, this never happened to us is this normal?
I got 6 continuous soft rejections and got the item approved after about 25 days and the last soft rejection took 6 days to get approved. I think you need to be patient as it has become the norm in approval process.
I actually do not see this as normal, but hey what can we do right. We never had more then 2 max 3 soft rejections and after soft we went online pretty fast
Bump, just wanted to know why is this kind of thing happening? Is this normal or no any official answer?
Noticed that review team and support started to work faster in general.
Yes review after first submition surprised me, but now from last soft reject that as i sad had 2 errors, which we solved takes 2 days and still waiting.
I went through this with my last item where it was immediately soft rejected, but it took 2-3 days to hear back after every submission for changes. Overall, it took over 2 weeks to get the item approved, when it only needed minor changes overall that should have taken a day or so to approve.
They said they were hiring more reviewers, so hopefully the process improves, but it was excruciatingly painful last time.