2 posts
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aliasjimbo
says

Alguien me podría decir porque no puedo instalar una plantilla que he comprado aquí , se trata de http://themeforest.net/item/bigbang-responsive-wordpress-template/2826493 y al instalarlo desde el ordenador en el panel de control me dice que hay un error de css y luego en el servidor. ¿ es debido a que debo subir primero algo al FTP al ser de pago? ¿ o se realiza al igual que si no fuera una plantilla de pago? muchas gracias

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Dzinc
says

Hi aliasjimbo, welcome to ThemeForest, this is a general open forum.

For theme specific pre-sales questions, you can interact directly with the author here. If you’ve already purchased the theme and need assistance, don’t forget to post from the buyer account instead. Good luck.

4477 posts ThemeForest Senior Reviewer
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Ivor
Envato team
says

Alguien me podría decir porque no puedo instalar una plantilla que he comprado aquí , se trata de http://themeforest.net/item/bigbang-responsive-wordpress-template/2826493 y al instalarlo desde el ordenador en el panel de control me dice que hay un error de css y luego en el servidor. ¿ es debido a que debo subir primero algo al FTP al ser de pago? ¿ o se realiza al igual que si no fuera una plantilla de pago? muchas gracias

Please post with the account you purchased with, you will have the buyers badge when posting. Unfortunately if we can’t verify your purchase we won’t be able to help.

[sp] Hola Jaime, tienes que postear con la cuenta con la cual compraste el tema. Si no podemos verificar tu compra no podremos ayudar.

1 post
  • Has been part of the Envato Community for over 1 year
Frankvilla
says

S.O.S Please someone can tell me what to do after purchasing the template I just have a zip file full of stuff and I have nor the minimal idea what to do

1 post
  • Has been part of the Envato Community for over 1 year
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CorporacionISES
says

Hola, acabo de comprar una plantilla para drupal 7 http://themeforest.net/item/porto-responsive-drupal-7-theme/5219986 he intentado instalarla desde la sección apariencia e instalar nuevo tema pero el zip simplemente rebota, no carga, no hace nada. Porque podría ser esto?, como puedo instalar esta plantilla en el drupal 7? Agradezco la pronta ayuda.

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htmgarcia
says

Hi,

@aliasjimbo, @CorporacionISES

[sp] Deben contactar al author de la plantilla que adquirieron. Además, si descomprimen el zip que descargaron debe incluir documentación para instalar y configurar el template.[/sp]

@Frankvilla

Please decompress the zip you download to get the documentation (i.e. install the template). Also, contact the author in order to receive support.

Regards

2 posts
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oscar1971
says

Hola

Compre la plantilla Ducan Premium Online Store, HTML Shopping Template y no se como instalarla en joomla si alguien me ayudase o me enviasen un manual.

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itsupportswellusa Recent Posts Threads Started
1 post
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itsupportswellusa
says

hi, Buy a ecommerce template called Megashop, I have proof of the purchase order template I can not unzip because Microsoft.Web.PlatformInstaller.UI.dll out error can you help me please

1 post
  • Has collected 1+ items on Envato Market
J79MCJ
says

buenas tardes recien he comprado esta plantilla: http://themeforest.net/item/vertica-retina-ready-resume-cv-portfolio/8536870 soy novel en esto que debo de hacer para poder editarla y subirla a mi hosting? he mandado mensajes al creador de la plantilla pero todavia siguo sin recibir respuesta gracias

1 post
  • Has collected 1+ items on Envato Market
AmandaPadilla
says

Hi! i’ve bought this template: http://themeforest.net/item/pulsar-one-page-html5-parallax-website-template/3680334 and i don’t know how to install it. I can’t upload the zip file like a theme in the website editors like wordpress or Joomla! Do i need an specific one? Thanks!

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