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az-fotos says

hello, i am a newbie with websites from germany. purchased the rhino-them with the included revslider. but i can not install the revsilder plugin, because the file i got is not a zip-file. tried to convert it into a zip-file, but it did not work. can you help me, where to find information to get startet.

best regards andy

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Dzinc says

Hi Andy, this is a general open forum, please take a moment to read these instructions provided by the author on how to set up the theme’s slider.

If you need any further assistance, you can contact the author directly via email form on this page. Please let us know if you need any additional help. Thanks and good luck.

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az-fotos says

hello dzinc,

thank you for your fast reply !

of course i read the instructions first ! it lacks of a lot of important information.

i also spend ours of my precious time now at the discuss-comments regarding the rhino-theme from nicola susa to get it to work correctly. which it still does not !

i also contacted nicola susa through his contact-form and got no answer so far.

if you are willing to take a look into the discuss-forum, you will see, that the last response from nicola susa is month ago !!! seems, he is missing in action.

the advertised and promised very good support for me was a strong argument to purchase this theme at all.

were in fact, at this point, there is no given support at all.

maybe you understand, that from my very humble personal point of few and at this time right now, for me this purchase is nothing but a rip off.

if there will be no further support from nicola susa for his rhino-theme, i want my money back !

please be so kind and take a look into it and come back to me then !

best regards from cologne andy


Hi Andy, this is a general open forum, please take a moment to read these instructions provided by the author on how to set up the theme’s slider.

If you need any further assistance, you can contact the author directly via email form on this page. Please let us know if you need any additional help. Thanks and good luck.
4377 posts
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  • Has been a beta tester for an Envato feature
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Dzinc says

Hi again Andy, I am sorry to hear you are still having trouble with the item.

Please do take a moment to read this article. Should you need any additional help/clarification, please open a support ticket and support staff will be happy to assist. Your patience is appreciated.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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