Hi team, I am having installation issue on my themeforest .zip template. I opened a ticket as well they said I have to submit a request via a form but I can’t find the form anywhere…, I am putting this request here…anyone had any issue while installing? please help.
- United States
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Referred between 200 and 499 users
- Bought between 100 and 499 items
- Author was Featured
- Envato Studio (Microlancer) Beta Tester
- Exclusive Author
It depends on the theme, the author, your hosting etc. I presume you have a WordPress theme…
First make sure you download the full file (not just the installable WP files) Open the documentation and follow the instructions If all else fails visit the item page and look for the authors support method (if offered) and follow up via direct contact with the author.
Also make sure you are hosting your own version of WordPress and not a WP.com account as you cannot install TF themes there.
Hope that helps
- Jonathan faster than mine
Thanks for so fast reply, I have themeforest wp Wisdom Of Life: NGO and Charity Theme. I did try to install the complete zip file. it looks like the installation is complete (as I was seeing the % of complete starts from 0 to 100%) but at the end it takes me to the window which says…I am using my own hosting…with another hosting company. program errors…