4 posts
  • 3 Years of Membership
  • Collector Level 1
dadopic
says

hi, I am a newby, I just FTP the theme I just purchased here from Duotive-fortune. this is what i did: I unzippeed the file and uploaded these folders: duotive-widgets duotive-fortune-childtheme duotive-fortune and duotive_custom-bgs now when I log in the wordpress dashboard it says this:

Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template. Name Description duotive-widgets Stylesheet is missing. duotive_custom-bgs Stylesheet is missing.

I talked to the people at Bluhost and they say the folders are there, so I know they are. they said I need to talk to you about it.

please help me I don t know what to do D.P.

4 posts
  • 3 Years of Membership
  • Collector Level 1
dadopic
says

also, which one of the two folders should I activate? the fortune or the child? thanks

4 posts
  • 3 Years of Membership
  • Collector Level 1
dadopic
says

I tried to install again the widgets but this time without unzipping the folder widgets and instead of using the FTP program I used the upload section of the dashboard and it said:

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

SO, apparently there are sone parts missing . great! now what?

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

Hi! You need to unzip the file you downloaded and upload the theme inside it. Please see Solving broken theme issues. Hope that helps :)

1 post
  • 2 Years of Membership
  • Collector Level 1
janwlodarski
says

I was able to install the theme, but the plugins failed to install. How can I fix that problem? :(

1891 posts The Last Man Standing
  • Weekly Top Seller
  • Author Level 8
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+10 more
ImanGM
Moderator
says

Did you contact the Theme author?

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