226 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Had an item featured in an Envato Bundle
+5 more
h3design says

hello everyone, I got a question.
I wanted to update the thumbnail of my last product, but when i uploaded the thumb and submitted the file for review, I didnt get linked to my dashboard like I did before.
Instead, I returned to the Items page as if i´d just have edited the description for example…

In my portfolio the thumb seems to be updated but when i got to the respective category, i still see the old thumb..
any ideas?

1162 posts
  • Pulled off some great moustache to raise money or awareness for Movember Australia
  • Located in Brazil
  • Made it to the Authors' Hall of Fame
  • Had an item featured in a magazine
+9 more
RafaelOliveira says

It takes some minutes to the system update the changes, just hold on a bit :)

226 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Had an item featured in an Envato Bundle
+5 more
h3design says

but shouldnt thumb updates be reviewed by staff ?

340 posts Andre28 - Envato Elite Author
  • Has referred 1000+ members
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
+4 more
andre28 says

it has always been like this since i remember but only for the thumbnail…

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by