Invalid file format!

Good day! Every day from the date of registration, I post one or two songs, but due to the fact that I do not live in an English speaking country, I was a little misunderstood rules download. I thought that the quality should be at least 320 kb / s, and the value is to be strictly so. Many of the tracks have already been laid out almost considered, but I will sendwith corrections for each. If I fix – music will be published soon. And if you download and delete now lay back in the right format – will again have to wait 12 days. Q: Does not block my account because of 12 consecutive tracks with the wrong bit?

I apologize for the curve of English!

Contacting better customer support Envato, they will answer your questions Good luck

Thank you and where to write? E-MAIL

Hi Alex

ALEX_BESSS said
Thank you and where to write? E-MAIL

THANKS!!!))

Hi Alex, unfortunately items cannot be updated while they are initially in the queue.

If your items are soft rejected for format correction, you will not have to wait again when you correct it.. When you resubmit, the updated files go to the front of the queue with priority, so you will only wait a few minutes or hours, not days.

If you delete your submissions while they are in the queue, they will lose their placement and you will have to start again at the bottom, which will take longer.

And no, your account will not be blocked for sending an incorrect bitrate, ne perezhivai