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phpbits
says

Hi Everyone,

I’m just wondering if it’s okay to email buyers who signed up on the support forum when you have a new plugin? Anyone doing this? Let me know your thoughts. Thanks!

Cheers, phpbits

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BonfireThemes
says

I’ve seen this on the forums before. Once or twice someone has signed up to complain that they didn’t sign up to no spam :)

IMO it’s best to make it so that when a customer signs up to your forum, they can also tick a box that would sign them up to your newsletter. Otherwise I wouldn’t do it.

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digitalimpact
says

IMO it’s best to make it so that when a customer signs up to your forum, they can also tick a box that would sign them up to your newsletter. Otherwise I wouldn’t do it.

+1, use an email opt-in when customers register on your forum.

Never send promotional emails to customers (or anyone) who didn’t specifically agree to receive it.

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phpbits
says

Ok, Thanks :) . I’ll just add an option on the registration page then ;)

Cheers!

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Bedros
says

It’s a big no no.
Unless they are subscribed to your email list with their own will by using an opt-in; it’s spam.
Kind Regards,
Bedros

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Pricop
says

Unless they checked a box where they’ve agreed for you to send them promotional emails, then the answer is no.

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nCrafts
says

It’s a no-no. One buyer raised this issue in the forum, and it caused an awkward situation for the author. Don’t do this.

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phpbits
says

It’s a no-no. One buyer raised this issue in the forum, and it caused an awkward situation for the author. Don’t do this.

Yeah, I won’t ;) . Thanks!

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