ThemeForest

Is support down?

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SyamilMJ says

I went to to envato.support.com to open a ticket and noticed the login/register anchors are no longer there so I won’t able to track my tickets anymore. Tried to reach @envato_support on Twitter but things has been very quiet over there since past few weeks.

So guys, what’s up? Did I miss an official announcement or something?

Thanks

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JamiGibbs staff says

Hi Syamil,

The support login was removed quite some time ago. You can still submit a ticket as usual though.

285 posts
  • Attended a Community Meetup
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
SyamilMJ says

Hi pretty,

I didn’t know that sorry, but how do i track/reply my tickets then, or is that function no longer available?

Thanks

285 posts
  • Attended a Community Meetup
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Referred between 1 and 9 users
SyamilMJ says

Wow.

If anyone at all interested the ticket ID is FAX -540-99141.

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