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webdesigndeluxe says

I found a simple bug in one of my products and I was wondering if/how I could send a message to the couple of people who have already purchased my product. How do I let them know what to do or tell them that i’ve uploaded a new version? Thanks!

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vasilios says

There isn’t a way of notifying your customers. What I do is just edit the description with an update.

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webdesigndeluxe says
There isn’t a way of notifying your customers. What I do is just edit the description with an update.

Yea okay. But do you think they would notice it? And I can’t edit just the description without having to wait for it to be reviewed correct?

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vasilios says

You can edit the description without having to let it wait in the queue. :)

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webdesigndeluxe says

Really? I’ve tried that before but it just says, 32nd in queue :) Is there something exact I have to do?

962 posts
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  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 5-6 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 1 000 and 5 000 dollars
  • United States
webdesigndeluxe says

Ohhh…. I didn’t see the save changes button. Oops. Thanks!

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