14 posts
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • United States
DSCMarketing says

I CANNOT get a form of paymment to process for a depoist! 3 different cards over three weeks! Any clues anyone?

534 posts
  • Has been a member for 3-4 years
  • Exclusive Author
  • Bought between 10 and 49 items
  • Sold between 5 000 and 10 000 dollars
  • Referred between 10 and 49 users
  • Serbia
Farley_Design says

Maybe that was the cause for terrible sales this month :P

3771 posts After Effects Templates
  • Elite Author
  • Sold between 50 000 and 100 000 dollars
  • Referred between 500 and 999 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Exclusive Author
+4 more
miseld says

Maybe that was the cause for terrible sales this month :P

That happens all the time last few months :( customers can’t make deposits, why?

127 posts
  • Bought between 1 and 9 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Sold between 5 000 and 10 000 dollars
BetaMotion says

Maybe that was the cause for terrible sales this month :P

+1

5 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Microlancer Beta Tester
  • Netherlands
  • Sold between 10 000 and 50 000 dollars
Brothers says

That would explain a mail I got from a customer, who said he liked my project, but was unable to buy:

“I am about to buy it and just wait for videohide to short out their payment problem…”

4893 posts
  • Senior Reviewer
  • Envato Staff
  • United States
  • Exclusive Author
  • Has been a member for 6-7 years
  • Sold between 5 000 and 10 000 dollars
  • Attended a Community Meetup
+5 more
MarkBrodhuber Staff says

Hey guys, as far as I know we aren’t having any payment problems. If any of you are experiencing issues buying projects, or know of people who are having problems. Please contact support or refer your buyers to contact support to help them get this sorted.

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