(Locked) Issues When Making Payments with PayPal?

Can you let me know the ticket number after you open it?

The problem is, unfortunately, on PayPal’s side so we don’t really know who has an issue until they tell us. Sorry for the hassle. We really, really want to make it as easy as possible for you to buy

Fist of all I’m apologizing for asking this question here how do I know how much traffic sent to codecanyon via all my affiliate links. Is there any way to get the statistic from codecanyon except using affiliate plugin?

What a joke! This is business for us man! Who here gives a damn about PayPay or their bullshit problems… all of our cards work elsewhere and that seems to be the case with everyone else here, enough said, done! We’re all here trying to spend our money with YOU ! If PayPay does a shit job, and that should be obvious by the posts here, do something about it other than giving us lip service. We’re not losing confidence in PayPay here, that was gone years ago! WE’RE LOSING CONFIDENCE IN YOU and so are your developers. In the last three or four weeks you have lost 80% of our business (more that $1000 of their money) and we’re actively looking for and spending our money ELSEWHERE , for the first time ever! As it turns out, your not the ONLY game in town after all guys!

Have you opened up a ticket with Support Upstream? If you can give me your ticket number I can get them to look at it right now. Thanks!

KingDog said
Have you opened up a ticket with Support Upstream? If you can give me your ticket number I can get them to look at it right now. Thanks!

Sure, in fact I think I did… but it’s been a couple of months ago now and I’m not sure if I can even find the ticket number now. I went to Theamforest for support first, but wasn’t helped at all. Instead I was referred to this thread. If you will look back through the posts here you will find there are several from us (over the last couple of months) asking questions about “our problem specifically”, questions that were never answered here or anywhere else. In fact, support at TF did nothing more than point us to this thread and I’ve gotten little response here with out being an ass about it. As good an experience as I’ve had with Themeforest over the last three years or so. I’ve been extremely disappointed with support on this issue. Between that and the fact that we haven’t been able to complete a transaction for months… we went elsewhere. Which I’m sure is what everyone else is here is doing. Most of us are working for clients who could care less about your PayPal problems.

KingDog said
Have you opened up a ticket with Support Upstream? If you can give me your ticket number I can get them to look at it right now. Thanks!

I found an email I sent after not hearing back from support on the original ticket: This is the ticket number I quoted. Ticket ID: 253542

I have same problem today,

The message from Paypal is:

“Return to merchant and try a different payment method We are not able to process your payment using your PayPal account at this time. Please return to the merchant’s website and try using a different payment method (if available).”

I can not pay via my Paypal account. Anyone help?

hoangnh27 said
I have same problem today,

The message from Paypal is:

“Return to merchant and try a different payment method We are not able to process your payment using your PayPal account at this time. Please return to the merchant’s website and try using a different payment method (if available).”

I can not pay via my Paypal account. Anyone help?

Please open a ticket with Support. They may be able to help you out. Thanks!

Hey, just so you know, I have spent the last hour trying to work around the paypal issue to no avail. I can’t deposit funds, I can’t pay directly with paypal (including the ridiculous $2.00 surcharge), nothing. Nada. Zip. You guys have been working on this for 3 months according to this thread, and still no fix. People are trying to give you money, and you won’t take it. Unbelievable. I’m done. I have a deadline to install a theme by tomorrow, and cannot waste any more time on it. Have (well, HAD ) several additional purchases I wanted to make for themes from your website, and can guarantee you that will not be happening now. Goodbye!

Same problem here, I want to buy one item, but paypal tells me that it can´t be done.

Isn´t there any solution? can´t you just put here something like credit card payment, directly on the site, like booking a plane ticket….. not with credits or anything like that while this problem is here?

Thanks