- Attended a Community Meetup
- Australia
- Bought between 10 and 49 items
- Community Ambassador
- Contributed a Blog Post
- Envato Staff
- Exclusive Author
- Grew a moustache for the Envato Movember competition
- Has been a member for 1-2 years
Sorry to hear that guys.
We are still waiting on PayPal for an update. I hope we can inform you that everything is fine soon.
Videohive not being equal to all buyers…
Why do I have to pay $2 dollars every time when I make purchase with paypal…
If I buy 2 $3 dollar items, I end up paying 4 dollars EXTRA …
That’s not FAIR at all..
Hi mate.
@jon_usa if you add prepaid credits in your account you won’t need pay this tax 
Cheers, Rafael Angeline
- Was featured in a podcast
- Has been a member for 2-3 years
- Grew a moustache for the Envato Movember competition
- Beta Tester
- Brazil
- Author had a Free File of the Month
- Referred between 1000 and 1999 users
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
jon_usa said
Why do I have to pay $2 dollars every time when I make purchase with paypal…
Hi Jon, as Rafael mentioned above, it all depends on what kind of deposit you are most confortable with. If you choose to purchase one item at a time, you will indeed pay the full price of each item, with an added $2. Which brings us to the most common, and preferred method – Prepaid Deposits.
By using prepaid deposits, you will be discounted $2 on every purchase, and not only have the available credit for future/multiple purchases, but the perk/privilege of not having to deposit and go through the payment process every time you need to buy an item.
In the end, you do have alternatives. It all depends on your budget and what works best for you.
Is there going to be a repost of the Birthday Bundle. This was going to be my first buy and I wanted it the bundle. If not then eh i’ll else where.
- Attended a Community Meetup
- Australia
- Bought between 10 and 49 items
- Community Ambassador
- Contributed a Blog Post
- Envato Staff
- Exclusive Author
- Grew a moustache for the Envato Movember competition
- Has been a member for 1-2 years
Hi everyone,
Still no update from PayPal, meanwhile if you are experiencing the error message we suggest you: - Use MoneyBooker instead - Or use a different PayPal account
Obviously this is not ideal but until the issue is resolved these are the best options.
@ericbthe1 sadly the Birthday Bundle will not be launched again until next year, however, we have another fantastic Bundle coming up soon, so keep an eye out on Twitter and Facebook.
Hello Carmen Had some issues today with Pay Pal making deposits to my account as well. Hope you guys get this fixed
We have a ton of customers experiencing the same problem. The work around that I have found that works is to clear your cookies and cache and then you will be able to purchase. It took me a while to replicate the issue but once I was able to replicate the same issue our customers were having, I deleted my cookies & Cache and i was able to purchase through paypal, I have confirmed with a handful of customers that this is a viable solution. Hope this helps!
Carmen said
Hi everyone,Still no update from PayPal, meanwhile if you are experiencing the error message we suggest you: - Or use a different PayPal account
fyi- i’ve tried 2 paypal accounts and get the same error with both
Still having this issue…please resolve…
