I’ve noticed that 90% of support questions seem to come through comments on an item page. As far as I know the only way to find out if there’s a new comment is to login to the author dashboard. But, I’d really like to be notified when questions come in, so I can reply quicker.
Does any know if this is possible? Is there perhaps a setting somewhere that I’m not seeing? Or do I just have to religiously login to my dashboard?
On a sidenote it’d be cool to be notified when an item sells as well. If anyone know of a secret setting for that as well I’d love to know.
- Sold between 250 000 and 1 000 000 dollars
- Community Moderator
- Author was Featured
- Author has had an Item Featured
- Bought between 100 and 499 items
- Referred more than 2000 users
- Has been a member for 4-5 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
One option is to subscribe to the comments feed through an RSS reader.
As for item sales notifications, there is a Chrome extension that I use for that. Just search for “Envato”. Probably something similar for Firefox too, I would guess
Hope that helps
There are also several great iOS apps for sales notifications, if you have an iPod touch or iPhone.
Interesting that envato doesn’t provide anything themselves. Thanks for pointing out the other resrouces, I forgot all about the envato API ’s I’ll take a look at them and see if I can put something together myself!
I actually completely forgot about the API and RSS feeds. It never occurred to me to check for add ons either. Seems a little more complicated than it should be, but it’s better than nothing. I suppose a well made app would be better than email notifications though. So I’ll definitely look into it. Thanks guys!