310 posts Tabvn
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+4 more
tabvn says

Dear Authors,

have you got same problem ?

http://themeforest.net/forums/thread/item-disabled-with-screenshot-issue-report-from-spammer/91656

Sadly it happening to me :(

2445 posts
  • Has referred 100+ members
  • Has sold $100+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+3 more
digitalimpact says

Why are you double posting this?

To answer your question, I see the theme menu works fine in that resolution and I don’t know how staff can figure out from that screenshot that the user was on 1024×768. Haven’t tested on Mac, though – maybe it’s a browser specific issue?

4377 posts
  • Has referred 10+ members
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
  • Attended one of our Meetups around the world
+6 more
Dzinc says

Hi again Toan, I’m sorry to hear you are having trouble with an item, but please do refrain from posting multiple threads regarding the same issue. If you need further assistance, please contact Envato Support.

Thanks for your understanding.

by
by
by
by
by
by