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aron66
says

Hi there. I had upload an item on sunday, and today the reviewing is ended and I didnt got any notification about it. I mean i checked the portfolio, hidden, email(yes I checked the spams) Nothing..It just disappeared.I had waited almost an hour for an email and nothing. What a f**k?

DsignProductions
DsignProductions Recent Posts Threads Started
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DsignProductions
says

Did you look under the carpet?

1636 posts AEdorde.com - After Effects Projects
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dorde
says

Did you enabled option:
“Item notifications – Send me an email when my items are approved or rejected”

on My Settings page - Avatar & Personal Information ?
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aron66
says

Did you enabled option:
“Item notifications – Send me an email when my items are approved or rejected”
on My Settings page – Avatar & Personal Information ?

I always got an email for the older items. Didnt changed the settings. :/

1636 posts AEdorde.com - After Effects Projects
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dorde
says

If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.

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AndrVlad
says

If you dont have item anywhere why you think you submitted it at all? Are you sure? How you can prove existence of this fact to youself. :-)

Best Regards, Andrey

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aron66
says

If you dont have item anywhere why you think you submitted it at all? Are you sure? How you can prove existence of this fact to youself. :-) Best Regards, Andrey

Im not stupid xD Of course I did the upload correctly :D

@Dorde I will ask support. Thanks. :)

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Mocarg
Moderator
says

If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.

What is under the carpet? :confused:

2505 posts Small, but tough
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EFEKT_Studio
says


If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.
What is under the carpet? :confused:

A magic golden key.

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roddinthemighty
says

Hey, i had the same problem, just email support, sometimes emails don’t get back properly.

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