1046 posts
  • Had an item that became a weekly top seller
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
aron66
says

Hi there. I had upload an item on sunday, and today the reviewing is ended and I didnt got any notification about it. I mean i checked the portfolio, hidden, email(yes I checked the spams) Nothing..It just disappeared.I had waited almost an hour for an email and nothing. What a f**k?

DsignProductions
DsignProductions Recent Posts Threads Started
416 posts
  • Has sold $10,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Had an item that became a weekly top seller
  • Sells items exclusively on Envato Market
+2 more
DsignProductions
says

Did you look under the carpet?

1634 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped improve Envato sites by detecting a security issue
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+11 more
dorde
says

Did you enabled option:
“Item notifications – Send me an email when my items are approved or rejected”

on My Settings page - Avatar & Personal Information ?
1046 posts
  • Had an item that became a weekly top seller
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
aron66
says

Did you enabled option:
“Item notifications – Send me an email when my items are approved or rejected”
on My Settings page – Avatar & Personal Information ?

I always got an email for the older items. Didnt changed the settings. :/

1634 posts AEdorde.com - After Effects Projects
  • Elite Author: Sold more than $75,000 on Envato Market
  • Helped improve Envato sites by detecting a security issue
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
+11 more
dorde
says

If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.

1607 posts
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+7 more
AndrVlad
says

If you dont have item anywhere why you think you submitted it at all? Are you sure? How you can prove existence of this fact to youself. :-)

Best Regards, Andrey

1046 posts
  • Had an item that became a weekly top seller
  • Has been part of the Envato Community for over 3 years
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
aron66
says

If you dont have item anywhere why you think you submitted it at all? Are you sure? How you can prove existence of this fact to youself. :-) Best Regards, Andrey

Im not stupid xD Of course I did the upload correctly :D

@Dorde I will ask support. Thanks. :)

1824 posts Videohive author & moderator
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 1000+ members
+12 more
Mocarg
Moderator
says

If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.

What is under the carpet? :confused:

2484 posts Small, but tough
  • Has referred 1000+ members
  • Has sold $125,000+ on Envato Market
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+12 more
EFEKT_Studio
says


If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.
What is under the carpet? :confused:

A magic golden key.

32 posts
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item that was trending
+3 more
roddinthemighty
says

Hey, i had the same problem, just email support, sometimes emails don’t get back properly.

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