- Sold between 1 000 and 5 000 dollars
- Hungary
- Exclusive Author
- Has been a member for 1-2 years
- Referred between 1 and 9 users
- Bought between 1 and 9 items
Hi there. I had upload an item on sunday, and today the reviewing is ended and I didnt got any notification about it. I mean i checked the portfolio, hidden, email(yes I checked the spams) Nothing..It just disappeared.I had waited almost an hour for an email and nothing. What a f**k?
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Bought between 10 and 49 items
- Has been a member for 1-2 years
- Belgium
Did you look under the carpet?
- Sold between 100 000 and 250 000 dollars
- Exclusive Author
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Bought between 10 and 49 items
- Item was Featured
- Author was Featured
- Europe
Did you enabled option:
“Item notifications – Send me an email when my items are approved or rejected”
on My Settings page - Avatar & Personal Information ?- Sold between 1 000 and 5 000 dollars
- Hungary
- Exclusive Author
- Has been a member for 1-2 years
- Referred between 1 and 9 users
- Bought between 1 and 9 items
dorde said
Did you enabled option:
“Item notifications – Send me an email when my items are approved or rejected”
on My Settings page – Avatar & Personal Information ?
I always got an email for the older items. Didnt changed the settings. :/
- Sold between 100 000 and 250 000 dollars
- Exclusive Author
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Bought between 10 and 49 items
- Item was Featured
- Author was Featured
- Europe
If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.
- Russian Federation
- Has been a member for 1-2 years
- Exclusive Author
- Sold between 10 000 and 50 000 dollars
- Referred between 1 and 9 users
- Bought between 1 and 9 items
If you dont have item anywhere why you think you submitted it at all?
Are you sure? How you can prove existence of this fact to youself. 
Best Regards, Andrey
- Sold between 1 000 and 5 000 dollars
- Hungary
- Exclusive Author
- Has been a member for 1-2 years
- Referred between 1 and 9 users
- Bought between 1 and 9 items
AndrVlad said
If you dont have item anywhere why you think you submitted it at all? Are you sure? How you can prove existence of this fact to youself.
Im not stupid xD Of course I did the upload correctly 
@Dorde I will ask support. Thanks.
- Sold between 50 000 and 100 000 dollars
- Community Moderator
- Referred more than 2000 users
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Item was Featured
- Author was Featured
- Contributed a Tutorial to a Tuts+ Site
dorde said
If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.
What is under the carpet? 
- Community Superstar
- Sold between 50 000 and 100 000 dollars
- Author had a File in an Envato Bundle
- Item was Featured
- Author was Featured
- Contributed a Tutorial to a Tuts+ Site
- Author had a Free File of the Month
- Exclusive Author
Mocarg said
dorde saidWhat is under the carpet?
If it’s not approved, not hidden, not temporary held by the team, not under the carpet, than it’s most probably rejected. Maybe you should ask support what happened with item, and report that you didn’t received email.
A magic golden key.
- Author was Featured
- Sold between 10 000 and 50 000 dollars
- Bulgaria
- Exclusive Author
- Bought between 1 and 9 items
- Has been a member for 2-3 years
Hey, i had the same problem, just email support, sometimes emails don’t get back properly.
