I wonder what’s going on. I know I made a mistake, I’ve included the preview file as the mp3 version of the song, but that was the subject of a soft rejection for another song (i know, how stupid for me to do it twice). If that’s not the problem, what could happen so bad with my track?
I think the approval time right now is around 8-10 days, and sometimes they will hold items for maybe up to 5 days? Probably nothing to worry about – in my experience they are just asking for a second opinion, and it’s usually on whether or not they should approve it or soft-reject.
I had an item held one time, and it seemed like nothing was happening. So I logged a call with support. That seemed to push things along. In my case, one reviewer was having an issue with my file formats. It turns out there was nothing wrong with my files, but there was an issue with the reviewer’s audio player.
- Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
- Open a support ticket if you would like specific help with your account, deposits or purchases.
- Item Support by authors is optional and may vary. Please see the Support tab on each item page.
Most of all, enjoy your time here. Thank you for being a valued Envato community member.