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DSaidov says

Hello everybody. I would like to ask you if there is an option to check who exactly bought my item? Regards

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aron66 says

No. There isnt.

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DSaidov says

No. There isnt.

Thank you for the fast response.

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ChillThemes says

Only if they comment on the item they purchased, other than that, no there is not a way.

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aron66 says


No. There isnt.
Thank you for the fast response.

Not a problem.:) I like to help.

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Joost Volunteer moderator says

Only if they comment on the item they purchased, other than that, no there is not a way.

Or if they send you an email via your contact form. That’s why, if someone asks for support, asking them to send you an email via your profile is always a good idea :)

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ChillThemes says


Only if they comment on the item they purchased, other than that, no there is not a way.
Or if they send you an email via your contact form. That’s why, if someone asks for support, asking them to send you an email via your profile is always a good idea :)

Of course, how could I forget to mention that. :)

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TylerQuinn says


Only if they comment on the item they purchased, other than that, no there is not a way.
Or if they send you an email via your contact form. That’s why, if someone asks for support, asking them to send you an email via your profile is always a good idea :)

Quick question here, I got an email yesterday from someone asking for some support. After clicking the link to check their purchases of my files and finding nothing I asked them for a license key. Oddly enough they sent back a valid key that checks out with their username. How is this possible?

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ThomGeskin says

Quick question here, I got an email yesterday from someone asking for some support. After clicking the link to check their purchases of my files and finding nothing I asked them for a license key. Oddly enough they sent back a valid key that checks out with their username. How is this possible?

By having a copy of the License Certificate, a .txt file which the original buyer can download.

The file contains a valid Licensee Username and Item Purchase Code.

I think that’s what you’re talking about, if not, disregard my comment. Also, If I recall correctly, the e-mail purchase data link expires after a week, so that itself could be an issue.

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graphicmind says



Only if they comment on the item they purchased, other than that, no there is not a way.
Or if they send you an email via your contact form. That’s why, if someone asks for support, asking them to send you an email via your profile is always a good idea :)
Quick question here, I got an email yesterday from someone asking for some support. After clicking the link to check their purchases of my files and finding nothing I asked them for a license key. Oddly enough they sent back a valid key that checks out with their username. How is this possible?

People have different accounts so that could be it

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