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flips says

Hey does anyone know of a way to respond to feedback from a reviewer about an item that’s been uploaded. Do we just respond to the mail that comes back from support@flashden.net? Or is there a special place to do it?

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simnor says

Unless there is something in the email saying not to reply the there shouldn’t be a problem, I doubt that they would use support in the email if it wasn’t for support. They seem to use flashden for all the marketplaces

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MarkBrodhuber Envato team says

If you reply to the email that is sent to you, it will send the reviewer a support ticket, where they can view your message and discuss things with you. Or you can email them directly.

My email is:

xdozex (at) gmail.com

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flips says

Ah :) cool, didn’t know about the support ticket if you reply to the email. Thanks, both of you.

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kailoon Envato team says

Anything about wordpress and Joomla! just email to me.

chankailoon@gmail.com

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