9 posts
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
raybreaker says

Hello everyone.

Yesterday I send my new HEAL WordPress theme (HTML version already was approved and may be found here: http://themeforest.net/item/heal-responsive-medical-and-health-html-template/2890724) on review. Today I found that load bar (one that indicate when your item will be reviewed) dissapeared but I still don’t get any messages on my mail from reviewer.

What should I do? Send it again?

Link to theme: http://raybreaker.ru/wpheal/

Thanks!

414 posts Code Is Poetry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Made it to the Authors' Hall of Fame
+8 more
gljivec says

You can check your spam folder, sometimes the mails I got went there. Also you can download the current theme and see if the changes you made are there :)

4327 posts ThemeForest Reviewer
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Member of the Envato Team
+12 more
Ivor Envato team says

‘HEAL – Responsive Medical WordPress Theme’ has been soft rejected. As @gljivec said please check your spam folder.

3538 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says

Let me crash this thread! :) What about item updates? From about a month now i’ve never received any email for my updated items? No spam folder, no anything. All updates are pushed, but i have no idea about this..

3072 posts
  • Has referred 50+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Had an item featured on Envato Market
+5 more
wickedpixel says

I got an update approve email from tf that was spam. The one from codecanyon worked fine. I mean, like, it probably made a record because after 5 minutes after submission was approved. :)

9 posts
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
+1 more
raybreaker says

Thanks all for answer I find my theme in “Hidden” tab :) Very happy it’s soft rejected :)

P.S. I checked my spam folder it’s was empty. When I update my Goodold theme recently I don’t receive any answer on email and spam folder was also empty.

4327 posts ThemeForest Reviewer
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Member of the Envato Team
+12 more
Ivor Envato team says

Hi all,

Thanks for reporting this issue, I will check with our Manager.

2022 posts Review Manager
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Member of the Envato Team
+12 more
jremick Envato team says

Hi everyone,

If you’re experiencing issues with notification emails, please submit a support ticket and describe the issues and when you experienced them. Each case may be different and this will allow us to get the necessary information and investigate with the dev team.

http://support.envato.com

Thanks!

by
by
by
by
by
by