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chrismccoy
says

curious someone who did a couple items on codecanyon a html5 audio player, and html5 video player, the audio player was removed a couple days ago, video player a month ago.

i tried sending the author a msg via profile but no word back its been about 3 weeks

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charlie4282
Moderator
says

There is nothing you can do really – the author maintains the right to remove their files with no warning and at any time. Envato is just a middle-man marketplace. Sorry

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organicbee
says

curious someone who did a couple items on codecanyon a html5 audio player, and html5 video player, the audio player was removed a couple days ago, video player a month ago. i tried sending the author a msg via profile but no word back its been about 3 weeks

you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…

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themelot
says

you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…

When an author dies, they can’t remove their items because they are dead :P

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htmgarcia
says


you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P

wow! a bad joke that makes me laught… very true!

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organicbee
says


you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P

Family members, friends or bussiness associates could…..

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duotive
says



you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P
Family members, friends or bussiness associates could…..

When they have a tragedy in their family i think the removal of an item is the main problem. That will never ever be a cause or item removal.

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themelot
says



you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P
Family members, friends or bussiness associates could…..

Was just kidding. Glad @htmgarcia laughed :)...

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