701 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 1+ members
  • Located in Canada
  • Has collected more than 1000 items on Envato Market
chrismccoy
says

curious someone who did a couple items on codecanyon a html5 audio player, and html5 video player, the audio player was removed a couple days ago, video player a month ago.

i tried sending the author a msg via profile but no word back its been about 3 weeks

4825 posts
  • Has been a beta tester for an Envato feature
  • Achieved the monthly Community Superstar Award
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
+3 more
charlie4282
Moderator
says

There is nothing you can do really – the author maintains the right to remove their files with no warning and at any time. Envato is just a middle-man marketplace. Sorry

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says

curious someone who did a couple items on codecanyon a html5 audio player, and html5 video player, the audio player was removed a couple days ago, video player a month ago. i tried sending the author a msg via profile but no word back its been about 3 weeks

you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…

14 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $100+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+2 more
themelot
says

you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…

When an author dies, they can’t remove their items because they are dead :P

602 posts I love the web!
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Won a Most Wanted contest
  • Contributed a free file of the month
+5 more
htmgarcia
says


you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P

wow! a bad joke that makes me laught… very true!

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says


you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P

Family members, friends or bussiness associates could…..

3007 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+8 more
duotive
says



you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P
Family members, friends or bussiness associates could…..

When they have a tragedy in their family i think the removal of an item is the main problem. That will never ever be a cause or item removal.

14 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $100+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+2 more
themelot
says



you can try to contact support, but if the author removed them and isn’t responding you won’t be able to get a real answer unfortunately.

There could be 1000s of reasons an author removes items, death, career change, not producing enough income etc…
When an author dies, they can’t remove their items because they are dead :P
Family members, friends or bussiness associates could…..

Was just kidding. Glad @htmgarcia laughed :)...

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