- Bought between 50 and 99 items
- Has been a member for 2-3 years
- United States
I downloaded your latest version of InFocus from here just recently and after installing it (as instructed) with the documentation.pdf – I saw it listed in my control panel and I clicked “ACTIVATE” after activating I was given a “500 Internal Server Error” and then I was unable to goto my website again, or even to login again “wp-admin” ....
Can anyone help me please? this is ridiculous to spend this much money and then to get no help…
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 3-4 years
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
- United States
I just went to the inFocus theme, viewed the comments, read there is a separate support forum for that theme, searched that forum for “internal server error” and found the solution. Try following those steps. It looks like lots of people who use GoDaddy had the same problem.
p.s., $37 for a fully functional website is actually not much money.
edit: The author posted directions for getting support on this comments page: http://themeforest.net/item/infocus-powerful-professional-wordpress-theme/discussion/85486
- Bought between 100 and 499 items
- Exclusive Author
- Has been a member for 4-5 years
- Ireland
- Sold between 10 000 and 50 000 dollars
p.s., $37 for a fully functional website is actually not much money.
+1,000,000 
- Attended a Community Meetup
- Australia
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Author was Featured
- Bought between 100 and 499 items
- Contributed a Blog Post
- Exclusive Author
What do you mean you get no help? You didnt even wrote on the item file to ask how to solve the problem?
Spend this much money? You must be kidding.
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 3-4 years
- Item was Featured
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
Why are asking for help here? =\
If you’ve really bought the theme on Themeforest go ask for support directly on item’s page discussion thread.
- Attended a Community Meetup
- Australia
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Author was Featured
- Bought between 100 and 499 items
- Contributed a Blog Post
- Exclusive Author
And I’m pretty sure you are buying HTML theme instead of WP theme because they are cheaper … but HTML theme can’t be “installed” they have no CMS integrated.
- Australia
- Beta Tester
- Bought between 50 and 99 items
- Exclusive Author
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Most Wanted Bounty Winner
- Referred between 1 and 9 users
- Sold between 1 000 and 5 000 dollars
Can anyone help me please? this is ridiculous to spend this much money and then to get no help…
I’m not sure what you mean by “this much money”, as depending on which inFocus theme you purchased, you couldn’t have spent more than $37.
Your best bet for support would be to go to the files’ “Discussion” page and ask for help there, or if it is something bigger than that, contact Support.
Or check out Installing WordPress or Installing WordPress Themes
Hope that helps.
Edit: Looks like I was a bit slow in my reply
- Envato Staff
- Reviewer
- Community Moderator
- Venezuela
- Has been a member for 4-5 years
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Microlancer Beta Tester
- Sold between 10 000 and 50 000 dollars
- Exclusive Author
Hi Jeremiah, you’re already discussing that problem in this thread mate. http://themeforest.net/forums/thread/can-someone-please-help-me-i-have-purchased-3-layouts-now-in-24-hours-and-im-getting-the-same-error-everytime-i-try-to-activate/30257
I have to lock this one for now
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