57 posts
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Has referred 50+ members
  • Has collected 1+ items on Envato Market
+3 more
nicole_89 says

I was looking on my items referrals and found a warez forum where a user posted a link with the latest update of my theme and I immediately remembered that exact unique username that asked support questions a while ago, is there any way we can stop such users so that they can’t spread our latest updates to our themes?

225 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 10+ items on Envato Market
  • Has referred 10+ members
+3 more
An-Themes says

Contact the support, maybe that user will be banned / account deleted :D

269 posts themesdepot.org
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Won a Most Wanted contest
  • Has referred 10+ members
+6 more
ThemesDepot says

Same thing happened to me a few months ago, contacted support, gave proofs, name, twitter, urls, screens.

What did support do? Nothing.

6129 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

Yes please open a Support ticket. However, it may be very difficult to prove conclusively. Support may not be able to disable an account without conclusive proof. Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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