26 posts
  • Has been part of the Envato Community for over 5 years
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
buggerlugs says

Hi I bought a wordpress theme from this site and the attached install file wasnt very good. I have tried to contect the author around 4 days ago but have had no response.

Where do i get support?

burningstonecold
burningstonecold Recent Posts Threads Started
143 posts
  • Has been part of the Envato Community for over 5 years
  • Located in Australia
  • Has sold $1+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
burningstonecold says

Maybe post it up here – I’m sure others could help you out.

Or you can email me and i can help you.

Thanks

2022 posts Review Manager
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Member of the Envato Team
+12 more
jremick Envato team says

You might also contact the support staff with your concerns about this item. If there is a problem with the theme then support should be notified so they can try to do something about it.

As far as getting help to fix the file, the forums have a lot of members/authors who are happy to help. :-)

by
by
by
by
by
by