26 posts
  • 6 Years of Membership
  • Collector Level 2
  • United Kingdom
buggerlugs
says

Hi I bought a wordpress theme from this site and the attached install file wasnt very good. I have tried to contect the author around 4 days ago but have had no response.

Where do i get support?

burningstonecold
burningstonecold Recent Posts Threads Started
143 posts
  • 7 Years of Membership
  • Australia
  • Author Level 1
  • Collector Level 2
+2 more
burningstonecold
says

Maybe post it up here – I’m sure others could help you out.

Or you can email me and i can help you.

Thanks

2036 posts Quality Manager
  • Affiliate Level 2
  • Author Level 4
  • Collector Level 4
  • Envato Team
+14 more
jremick
Envato team
says

You might also contact the support staff with your concerns about this item. If there is a problem with the theme then support should be notified so they can try to do something about it.

As far as getting help to fix the file, the forums have a lot of members/authors who are happy to help. :-)

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