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jayc says

I would introduce a system that would charge each comment that is a question, unrelated to what is advertised (ex: is it possible to, how would I do …). :)

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ThemeBeans says


Just stop discussing this. It’s the worst idea ever to do such thing.
I don’t think it’s a bad idea. If you purchase any product, you have 2 years warranty. After that you need to pay for all repairs yourself. Why would we have to support themes for free forever?

2 Years is still a bit long in my book. I state one in my support policy. After a year of release I plan on taking the item off the market probably (making it a free download via our website). Not because of the quality of the product, but because I know the effort in keeping it fresh/compatible & support time is not worth the probably minuscule sales (in relation to newer themes) that it will received. I also know that each of the themes my team creates is handfuls better than the last (code wise) – an evolution of code I suppose.

Definitely do not agree on the lifetime thing. If you bought a theme before the responsive craze, – and you want a responsive website – you should look into buying a responsive theme, or hiring someone (even the dev or made the theme) to make it responsive.

Web dev is expensive folks.

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ait says

Definitely do not agree on the lifetime thing. If you bought a theme before the responsive craze, – and you want a responsive website – you should look into buying a responsive theme, or hiring someone (even the dev or made the theme) to make it responsive.

My idea was to pay a small yearly maintenance fee to keep the theme going. E.g. twitter API updates, fixes for new Wordpress version and so on. I didn’t want to include feature updates.

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ait says

For those that say that my idea is stupid, have a look the recent update of woothemes support terms & pricing ;)

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OriginalEXE says

For those that say that my idea is stupid, have a look the recent update of woothemes support terms & pricing ;)

+1

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Cubell says

A recurring fee is a terrible idea that would be detrimental to this marketplace. Themeforest is nothing like Woothemes. Comparing the two is like comparing an apple with a banana.

You said “A 5%-10% fee would make authors happy”: I will categorically deny that as an author. I would be very UNhappy at that idea, as it would mean I would receive many requests from users demanding updates because they paid for them + means we have a “lifelong” contract with them + everything else that entails.

If your themes struggle with a single change (Twitter API), I have a feeling they will struggle mightily with the new theme guidelines coming into practise soon. Which means you will probably end up deleting a lot of your old themes anyway (unless you fix them all).

Just trim down your portfolio. Selling 40+ themes is silly unless you have the resources to maintain them.

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ait says

Just trim down your portfolio. Selling 40+ themes is silly unless you have the resources to maintain them.

Sorry I’m not sure if I understand that correctly. If we’re looking to expand the business to make our customers happy, envato happy and also authors happy to cover maintenance updates costs. You’re suggesting the opposite ;)

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graphic4444 says

The #1 problem I have with Themeforest themes is that often time (wayy too many times), themes are removed/not supported post-purchase, and don’t work in new WP versions.

MOST other wp and theme companies INCLUDE ongoing support and updates in the price of the themes. They are very expensive here now, at $50 per theme, which is a lot of money. My biggest problem with TF is authors aren’t required to #1) update themes with new WP compatability, rendering themes useless unless the author somehow decides to update it and #2) Keep the theme alive here on the site. Many themes I’ve bought this last couple years are no longer on TF… inexplicably. I wasted my money on those, since there’s no ongoing support. They are removed from the site months after I buy them never to be here again. wtf.

From a buyer’s standpoint, eg google “wordpress themes” and there’s lots of places that give you a) unrestricted multi-site licensing, b) you get lots of themes for $99/year AND c) they constantly upgrade and include upgrades in the yearly subscription fee, for access to 20+ themes.

Compare that with TF, where it’s a whopping $50 for use on only one domain, and Zero required updates by the authors. wtf. I don’t buy many themes here, you’re not competitive. I spend a fortune on envato sites, mostly VH, but not here, because I’ve been shafted too many times by buying themes here that disappear or have no updates w/new WP releases.

You have a lot of competition in themes out there from other sites. Be more competitive, both on a licensing, pricing and required updates standpoint.

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ChapterThemes says

For those that say that my idea is stupid, have a look the recent update of woothemes support terms & pricing ;)

That’s only because it’s their own products.

If you run your own site selling your own stuff it would be a good idea yes, but not when you’re an author who gets a percentage. I don’t understand why people want to be commited to ‘buyers’ through a network when those buyers could also be direct clients… anyway, i’m not going to discus this further. We’ll see what the future brings

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Cubell says

Sorry I’m not sure if I understand that correctly. If we’re looking to expand the business to make our customers happy, envato happy and also authors happy to cover maintenance updates costs. You’re suggesting the opposite ;)
In that case, can’t you try to create your own “woothemes” kind of support system for all your themes and charge recurring fees for just support? As I don’t think Themeforest will ever implement anything like this.

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