ThemeForest

Locked out of my account?

12 posts
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
crystalballltd says

I’m trying to access my other account and I’m getting this message: “You’ve been temporarily locked out of your account for too many failed sign in attempts.” How long does this last for?

92 posts
  • Slovakia
  • Has been a member for 2-3 years
  • Bought between 100 and 499 items
  • Exclusive Author
miroslavzv says

I think you need to wait 24 hrs.

12 posts
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
crystalballltd says

Seriously! That’s not good. :(

145 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Exclusive Author
MNKY says

It lasts for about 1 hour :)

284 posts
  • Envato Staff
  • Support Staff
  • Has been a member for 5-6 years
  • Exclusive Author
  • Attended a Community Meetup
  • Grew a moustache for the Envato Movember competition
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • United States
  • Referred between 10 and 49 users
+1 more
raptour staff says

Hi crystalballltd, as MNKY mentioned you’ll only have to wait an hour and then you can try logging in again. :)

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