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GhostPool says

As I make more themes I simply don’t have enough time to answer the inflow of support questions I’m receiving. So I’m looking for two people to become full time support staff on my support forum at: http://www.ghostpool.com/support

This will be a paid position and require you to be on the forum for 30 mins to 1 hour a day answering support questions, 7 days a week. You will need to answer basic HTML , CSS, jQuery and PHP questions and basic theme set up questions. If you’re interested please contact me through my profile page contact form.

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EireStudio says

7 days a week? :S

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wpCanyonThemes says

Yeah, 7 days a week wtf :)

Even God was sitting on a cloud drinking beer and watching pr0n the 7th day. But to be honest he could have fixed a few bugs that day.

If at least he had Kailoon to reject his creation of “Earth” we would live in a far better place now.

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GhostPool says

I don’t imagine I’m the only one who tries to answer a few support questions every day. Just 30 mins on a Sat and Sun isn’t that much, is it?

Anyway, it’s something I require. If you’re not willing to do it that’s fine, you just won’t get the job. :P I know as a user it’s really annoying to purchase a site on a Friday evening run into an issue and wait over 2 days for a simple solution.

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fillerspace says

It would be better to find 3 people to work 1-2 hours per day 3 days a week each and stagger those days so all 7 days are covered

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Australia says

Hi I am admin of several forums, I would happily help… just the black theme really is annoying.

If you need assistance let me know, I realise as do others who havent commented yet, that forums/support is a 24/7 job at times.

Seems tho most of the questions are wordpress related, which I have no real experience in.

Good Luck

Ste

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PixelStores says

As I make more themes I simply don’t have enough time to answer the inflow of support questions I’m receiving. So I’m looking for two people to become full time support staff on my support forum at: http://www.ghostpool.com/support This will be a paid position and require you to be on the forum for 30 mins to 1 hour a day answering support questions, 7 days a week. You will need to answer basic HTML , CSS, jQuery and PHP questions and basic theme set up questions. If you’re interested please contact me through my profile page contact form.

Hey man, you might want to integrate the envato api to your forum:

http://themeforest.net/forums/thread/envato-api-bbpress-register-user-verify-purchase/38733

Might save you a bit of time.

Matt :)

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GhostPool says

I should stress that all my themes are WordPress related so you have to have WordPress knowledge. What a great point to omit! Thanks for reminding me SportTipsWorld.

fillerspace, a good suggestion but then if a user is receiving support from a specific staff member and then there three days are up, they’ll either need to wait until the following week or have someone else pick it up which can sometimes cause difficulties. I just want two people to spend 30 mins to an hour max on the forums every day. If they miss a day now and again that’s fine.

Already had a lot of emails which is good.

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revaxarts says

Yeah, 7 days a week wtf :)

Even God was sitting on a cloud drinking beer and watching pr0n the 7th day. But to be honest he could have fixed a few bugs that day.

If at least he had Kailoon to reject his creation of “Earth” we would live in a far better place now.

You made my day… :D

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GhostPool says


As I make more themes I simply don’t have enough time to answer the inflow of support questions I’m receiving. So I’m looking for two people to become full time support staff on my support forum at: http://www.ghostpool.com/support This will be a paid position and require you to be on the forum for 30 mins to 1 hour a day answering support questions, 7 days a week. You will need to answer basic HTML , CSS, jQuery and PHP questions and basic theme set up questions. If you’re interested please contact me through my profile page contact form.

Hey man, you might want to integrate the envato api to your forum:

http://themeforest.net/forums/thread/envato-api-bbpress-register-user-verify-purchase/38733

Might save you a bit of time.

Matt :)
I saw lots of discussion about this a long time ago but didn’t realise anyone had achieved it. Thanks for making me aware of this Matt I will certainly be implementing it.

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