2 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in United Kingdom
Hattie
says

For some reason I have lost my Twitter feed on Transforms. I have tried deactivating the widget, re-entering the settings, and having a new widget all together. My website is http://stopcocks.co.uk please help someone, I love this theme, but am at my wits end. I am not good with code, but am not totally code-phobic either. Thanks

164 posts
  • Has been part of the Envato Community for over 2 years
Cara_design
says

You need to login with the account with which you purchased the theme and contact the author. Your account here displays no buyer badge and the author will need to verify purchase before they can offer support

2 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Located in United Kingdom
Hattie
says

It was bought by a third party on my behalf, so I don’t have those details. :(. Does this mean I should ask them to repair it? We’ve had a bit of a falling out and I really don’t want to depend on them anymore.

6772 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

You could also buy a license for yourself and then you wouldn’t have to worry about contacting the other party again :)

709 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+2 more
ChillThemes
says

There is a plugin called Jetpack made by Automattic that features a Twitter widget (and a bunch of other features), have you tried that?

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