1 post
  • 3 Years of Membership
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logictreeit
says

I frequently receive the following exception while trying to add products to my cart. Looks like there is a problem with the AJAX call or something wrong with the javascript. Your help is highly appreciated.

Google Chrome: Exception : TypeError: Cannot read property ‘innerHTML’ of undefined

Firefox: Exception: TypeError: $(“j2t-temp-div”).down(”.j2t_ajax_message”) is Undefined

Here is the site and test login if you wish to check the error: www.slcactivewear.com
[login/password removed]

Thanks, Mahesh

4379 posts
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+7 more
Dzinc
says

Hi Mahesh, this is a general forum, the appropriate support forum for your template can be found here.

Or, you can interact directly with the author here. The link takes you to the item’s Comments section, where you can also browse previous posts for additional information and/or troubleshooting.

Simply leave the author a quick comment and he’ll gladly point you in the right direction. Good luck.

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