5 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
m4dcoder says

Hi wangjin2, Have you tried using a speedier connection? It worked for me :) But as we can see lots of users are facing this problem, envato should take an immediate action.

1 post
  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
KOACHJOHNSON says

CAN NOT DOWNLOAD ANY PRODUCT I PURCHASED

THIS IS KILLING MY BUSINESS TIMELINE..

5391 posts
  • Australia
  • Bought between 100 and 499 items
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  • Exclusive Author
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Referred between 1 and 9 users
  • Sold between 1 000 and 5 000 dollars
Australia says

CAN NOT DOWNLOAD ANY PRODUCT I PURCHASED THIS IS KILLING MY BUSINESS TIMELINE..

You must be busy you only joined in the last week

Perhaps explain your issue, without the need to shout !

5765 posts
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+3 more
VF says

You must be busy you only joined in the last week Perhaps explain your issue, without the need to shout !

Aw… remember that thousands of buyers joining last week alone. So being new buyer doesn’t mean they can’t share frustration. The issue is not common and only happens to rare users, still this can affect their business. I guess the frustration is directly related to the speed of official support response too, so lets not interfere with buyer response.

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