5 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
m4dcoder says

Hi wangjin2, Have you tried using a speedier connection? It worked for me :) But as we can see lots of users are facing this problem, envato should take an immediate action.

1 post
  • Has collected 1+ items on Envato Market
KOACHJOHNSON says

CAN NOT DOWNLOAD ANY PRODUCT I PURCHASED

THIS IS KILLING MY BUSINESS TIMELINE..

5461 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 1+ members
  • Located in Australia
  • Has sold $1,000+ on Envato Market
+4 more
Australia says

CAN NOT DOWNLOAD ANY PRODUCT I PURCHASED THIS IS KILLING MY BUSINESS TIMELINE..

You must be busy you only joined in the last week

Perhaps explain your issue, without the need to shout !

5897 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

You must be busy you only joined in the last week Perhaps explain your issue, without the need to shout !

Aw… remember that thousands of buyers joining last week alone. So being new buyer doesn’t mean they can’t share frustration. The issue is not common and only happens to rare users, still this can affect their business. I guess the frustration is directly related to the speed of official support response too, so lets not interfere with buyer response.

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