5207 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

Yeah, the complex issues that need to get bounced around take a lot longer. But we could still probably improve in our speeds :)

2541 posts
  • United States
  • Attended a Community Meetup
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Has been a member for 5-6 years
  • Contributed a Tutorial to a Tuts+ Site
  • Contributed a Blog Post
+4 more
CreatingDrew says


You should send in the support ticket and tweet it with your ticket # . Support responds way faster this way than the usual.

Hey Sherman, thanks man :)

I actually did that a few weeks back actually and they didn’t answer back haha. I think it’s because the issue is a very complex one. It’s all good now though, it’s in the works of being sorted out.

Yup, this was our mistake Tim. There was some complex stuff and then just some plain old confusion on top of it. I’m sorry about that! :)

Anyway, thanks for letting us know about this. I’ll get a ticket in for the devs if there isn’t one already :)

7191 posts
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 10 000 and 50 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Author had a Free File of the Month
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
+1 more
doru says

eliminate all marketplace names and make one big website envato.com.

problem solved :)

1100 posts
  • Elite Author
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Won a Competition
  • Has been a member for 6-7 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Author had a File in an Envato Bundle
+7 more
ranfirefly says
^ +1 …. NOT . :)
1550 posts
  • Sold between 10 000 and 50 000 dollars
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Russian Federation
  • Has been a member for 2-3 years
  • Exclusive Author
  • Referred between 10 and 49 users
  • Bought between 10 and 49 items
  • Grew a moustache for the Envato Movember competition
AndrVlad says

I seen this also. For example same situation with “featured file” on the profile page. I posting music to AJ and videos to VH from same acount. Right now I have featured file from VH but if I go to my AJ profile featured file is refer to http://audiojungle.net/item/.. while originally item is http://videohive.net/item/..

He he, btw I even can go to http://photodune.net/user/.. to see photodune reference to my featured footage or music or other links while I don’t have photodune items and even did not register to be author there. :-)

Links are working anyway but it still may confuse customers.

Best Regards, Andrey

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Thanks for letting us know about this, folks. We’ll fix it soon!

by
by
by
by
by
by