6783 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Yeah, the complex issues that need to get bounced around take a lot longer. But we could still probably improve in our speeds :)

2541 posts
  • Has referred 10+ members
  • Has sold $100+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Located in United States
+9 more
CreatingDrew
says


You should send in the support ticket and tweet it with your ticket # . Support responds way faster this way than the usual.

Hey Sherman, thanks man :)

I actually did that a few weeks back actually and they didn’t answer back haha. I think it’s because the issue is a very complex one. It’s all good now though, it’s in the works of being sorted out.

Yup, this was our mistake Tim. There was some complex stuff and then just some plain old confusion on top of it. I’m sorry about that! :)

Anyway, thanks for letting us know about this. I’ll get a ticket in for the devs if there isn’t one already :)

8176 posts
  • Has sold $40,000+ on Envato Market
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Achieved the monthly Community Superstar Award
+8 more
doru
says

eliminate all marketplace names and make one big website envato.com.

problem solved :)

1111 posts
  • Became a Top 20 Author of the Month
  • Had an item that became a weekly top seller
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+13 more
ranfirefly
says
^ +1 …. NOT . :)
1607 posts
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Made it to the Authors' Hall of Fame
+7 more
AndrVlad
says

I seen this also. For example same situation with “featured file” on the profile page. I posting music to AJ and videos to VH from same acount. Right now I have featured file from VH but if I go to my AJ profile featured file is refer to http://audiojungle.net/item/.. while originally item is http://videohive.net/item/..

He he, btw I even can go to http://photodune.net/user/.. to see photodune reference to my featured footage or music or other links while I don’t have photodune items and even did not register to be author there. :-)

Links are working anyway but it still may confuse customers.

Best Regards, Andrey

131 posts
  • Has been part of the Envato Community for over 5 years
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
notahat
Envato team
says

Thanks for letting us know about this, folks. We’ll fix it soon!

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