1 post
  • 5 Years of Membership
  • Collector Level 2
deck7
says

Bought the theme. Followed instructions but does not look like the example posted. Column sizes, font sizes all off among many other issues. The author is no longer offering support I find out. I want a refund.

822 posts
  • 6 Years of Membership
  • Beta Tester
  • India
  • Exclusive Author
+1 more
laranz
says

Hi,

Item support is optional only for authors, but if that didn’t work you may contact Envato Support for that.. But only working themes are accept in themeforest, so double check the method you are trying and clearing read the documentation comes with the theme. Best of luck.

Thanks,

507 posts
  • Trendsetter
  • Author Level 6
  • Featured Item
  • Affiliate Level 1
+3 more
webfector
says

If an item is not working as described, and you’re 100% sure it’s not your own mistake, you can contact envato support for a refund.

http://support.envato.com/
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