Bought the theme. Followed instructions but does not look like the example posted. Column sizes, font sizes all off among many other issues. The author is no longer offering support I find out. I want a refund.
Item support is optional only for authors, but if that didn’t work you may contact Envato Support for that.. But only working themes are accept in themeforest, so double check the method you are trying and clearing read the documentation comes with the theme. Best of luck.