1 post
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deck7 says

Bought the theme. Followed instructions but does not look like the example posted. Column sizes, font sizes all off among many other issues. The author is no longer offering support I find out. I want a refund.

810 posts
  • Has been part of the Envato Community for over 6 years
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  • Located in India
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laranz says

Hi,

Item support is optional only for authors, but if that didn’t work you may contact Envato Support for that.. But only working themes are accept in themeforest, so double check the method you are trying and clearing read the documentation comes with the theme. Best of luck.

Thanks,

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webfector says

If an item is not working as described, and you’re 100% sure it’s not your own mistake, you can contact envato support for a refund.

http://support.envato.com/

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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