Site is great But 30% Fees is too high. Other famous platforms like oDesk and Elance fees are 10% and below.
Buyer thinks that we are getting full payment, while we get only 70% of it. Either decrease fees a bit or exclusively tell Buyer that 30% is Microlancer fees and Service Provider will get 70% (or any amount) only.
I never got a reply from support team of them yet, not sure why. Thanks much.
“We charge a platform fee which is 30% of the published price of a service, taken when a job is closed. This platform fee is designed to cover the costs of the site including the provision of the dispute resolution process, service review, indirect fees and more.”
And what if there are no disputes or what have you, could we get a lower fee then and why percentage in the first place, aren’t services the same for all items regardless of the price..why pay more fees for the exact same treatment.
ex: 200$ logos should have a similar fee as a 50$ one because they’re in the same category. You should have a fixed amount of fees for each category ( let’s say 15$ regardless of the price ) meaning that with a 200$ logo, your net profit would be 185$ ( where the current 30% fee will only bring you 140$) and for a 50$ logo, you will earn 35$ (the same as with the current 30% fee)....why pay more fees for a higher valued item?
Anyway the main question is: Can we pay less fees if we don’t encounter any disputes?
The high fee just makes the design price much higher.
if I’m willing to earn $300 for an exclusive logo, the final price would be $430 – the extra $130 that the buyer will need to pay is insane.
The high fee just makes the design price much higher. if I’m willing to earn $300 for an exclusive logo, the final price would be $430 – the extra $130 that the buyer will need to pay is insane.
Yeah it’s a lot of money but on the other hand where you can find so huge market of potential clients, explosure?
It’s wort to try.. and decries the prices a bit… just my 2 cents .
30%? Wow thats huge! At the end, the costumer must pay this price.
The only disadvantage that I can see so far is the 30% fee, it is to much considering the fact that at the end of the project you will give all the rights to the buyer thus you wont have the possibility to resell that item. (on the other hand you can sell that item on Graphicriver and earn much more in time)
And there are other disadvantages regarding payment that I won’t mention because the site is in beta and is premature to judge at this point in time.
So far I can only think of these 2 solutions, either set a fixed fee for each category if not for all or calculate the expenses at the end of the project where you will see the mandatory fees like the taxes and such and optional like the dispute resolution…if you won’t encounter any disputes then why should you pay for it?
Thanks everyone for the response Another problem I see that is there any review or approval time set for the buyer? I have done a successful project and client is happy, but have forgotten to approve the project to settle payments. More than 2 days and I am waiting when he clicks approved button
Any one has any info for this (I may missed in terms), please share. Thanks!
30% is indeed ridiculous way too high.