101 posts
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  • Has been part of the Envato Community for over 5 years
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  • Sells items exclusively on Envato Market
+1 more
brandilea
says

Hi! I’m new to GR, so sorry if the question coming up is noob haha.

I’ve made a few business cards over the weekend and I’ve tried to submit them, but they keep getting rejected. They keep telling me to put it under the “Design Template” category, but I swear to God, it’s not on the drop down list. I even say that in the reviewer comment, and it just gets ignored. Am I the only one with this problem, or am I just doing something stupid? If browser matters, I’m using Google Chrome.

Thanks in advance!

-Brandi

2541 posts
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CreatingDrew
says
Hi! I’m new to GR, so sorry if the question coming up is noob haha.

I’ve made a few business cards over the weekend and I’ve tried to submit them, but they keep getting rejected. They keep telling me to put it under the “Design Template” category, but I swear to God, it’s not on the drop down list. I even say that in the reviewer comment, and it just gets ignored. Am I the only one with this problem, or am I just doing something stupid? If browser matters, I’m using Google Chrome.

Thanks in advance!

-Brandi

Hi Brandi,

Please contact support and send along the latest rejection email with your ticket please :) Thanks!

101 posts
  • Located in United States
  • Has been part of the Envato Community for over 5 years
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
+1 more
brandilea
says

Okay great! Ticket sent. Thanks so much!

3085 posts
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  • Interviewed on an Envato blog
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Raincutter
says

Besides the ticket, what are the items that drop down list shows in your browser?

2201 posts
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+4 more
ArikB
says

Go here:

http://graphicriver.net/author_dashboard

See how it says “graphics” on the right? That’s the drop down, click it. Does it say “design templates”?

101 posts
  • Located in United States
  • Has been part of the Envato Community for over 5 years
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
+1 more
brandilea
says

Oh wow… I completely didn’t think about that. I just figured that was the marketplace tab since it was blue and said graphics! Haha! I’m so dumb. Sorry about that. Thanks a lot~ :)

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