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dtbaker Moderator says

Can you describe the scrolling/clicking issues you’re having & the device/browser you’re using?

Hey! yup Chrome on a Galaxy S3. Click the left menu nav. Then expand a category. Unable to scroll down to see all entries.

Scrolling on the right hand author menu works, but the little logout button graphic bg stays behind when scrolling down.

Also: I accidentally clicked the logout button because it appears right where the author menu button is. Luckily it didn’t log me out, that link is broken here as well. Get a 404 page on account.envato.com

Cheers guys!

(ps: if there’s a mobile screecasting tool you use, let me know and I can whip something through to show)

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dtbaker Moderator says

I had the chrome mobile inspector up and running for another job and thought I’d check the mobile author page as well. The scrolling works fine while the inspector is connected over usb, but as soon as inspector is closed the scrolling in the left menu stops again. WEIRD

Tried stock android browser, everything fine except logout button.

\\

Probably user error on my behalf if it’s working in stock droid.

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bensmithett Envato team says

Thanks for that! It’s not user error :) I’m seeing the same issue on S4/Chrome. We’ll look into it.

It also works when Menu > Request desktop site is checked if you need a workaround in the meantime!

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zosoftnet says

This will benefits users / members. This is great. It looks beautiful. I am not going through the source. But will post if any bug found on my tablet.

:-)

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dtbaker Moderator says

Hey guys, the last two comments I replied to via responsive dash have duplicated.

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bensmithett Envato team says

Thanks dtbaker, we’ve just shipped a fix for the issue.

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dtbaker Moderator says

Thanks dtbaker, we’ve just shipped a fix for the issue.

Hey this duplicate issue has come up again, last few comments have gone out twice.

Also noticing replied comments are disappearing straight away, previously these useto linger for a minute so we could review our reply / fix formatting (I still can’t get line breaks right first go).

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jordan-lewis Envato team says

Hey this duplicate issue has come up again, last few comments have gone out twice. Also noticing replied comments are disappearing straight away, previously these useto linger for a minute so we could review our reply / fix formatting (I still can’t get line breaks right first go).

Hey dtbaker, thanks for bringing this to our attention.

I’ve tried to replicate the issue but unfortunately am unable to see the same issue. Is this happening consistently every time? If possible would you please be able to send me some more information on your setup to help to narrow down the issue:

  • OS + browser versions
  • Any console errors you see in the developer tools
  • Any XHR response errors also

Cheers,
Jordan

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dtbaker Moderator says

If possible would you please be able to send me some more information

Sure thing! I’ll shoot through a ticket with some more details and screenshots. You can see the duplicate comments on my item page, haven’t reported them for removal yet.

But it looks like the mobile ajax javascript may be half-failing, so it falls back to a normal form submit, ended up with two posts:

\\

Edit: there you go: #6518

Edit edit: ah, that’s why comments are now “dissapearing” for me straight away. When the ajax was working it would show my reply on the screen, now because it’s failing the browser is refreshing the page.

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ejoubaud Envato team says

Hi guys,

A fix for this has been deployed a few hours ago.

Please let us know in case you still experience the issue, or any other bug for that matter.

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