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ConnorTurnbull
says

Hey guys! I’m starting a new collab account with some of my friends. I only have one graphic up, but i’d like that moved to the new account (as well as the $2.20 woot!) i’ve got in balance. Can support do this? Thanks

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BroOf
says

I don’t think that it is allowed to transfer money between accounts even if it’s just $2.20! But I am not sure… would like to hear some official words ;)

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TimMcMorris
says

They probably would do it once for you (move the file), but it would stay after that….it’s just my guess however, the best way would just be to contact them directly :)

I don’t believe they would move the cash though.

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ThemeProvince
says

Nah unfortunately not. I remember drew posted something about this on a similar request.

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TNL3542
says
Nah unfortunately not. I remember drew posted something about this on a similar request.

i was wanting to transfer funds.. between accounts.. and it cant be done

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ConnorTurnbull
says

I’m not really bothered about the funds, but i’d like the graphic across. Can I delete the graphic and re-upload it?

And if so, is there somewhere I can download my own file without buying it?

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organicbee
says
I’m not really bothered about the funds, but i’d like the graphic across. Can I delete the graphic and re-upload it? And if so, is there somewhere I can download my own file without buying it?

i dont think thats allowed either why not have support just change your current name?? to download your own files go to your portfolio and theres a download link

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Joost
Moderator
says
I’m not really bothered about the funds, but i’d like the graphic across. Can I delete the graphic and re-upload it?

Yeah, I think deleting and re-uploading would be what’ll be suggested to you by Support. I guess it’s best do to this after first getting in touch with them – they might have an easier method. In any case it’s good if the Staff is aware, so you don’t get accused for copying a file (which would be your own, in this case).

And if so, is there somewhere I can download my own file without buying it?

Even though it’s always a good plan to keep a local copy of your file, you can download your file via your portfolio (there’s a download link below the item). :)

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Enabled
Moderator
says
I’m not really bothered about the funds, but i’d like the graphic across. Can I delete the graphic and re-upload it? And if so, is there somewhere I can download my own file without buying it?

Remove the files from this account, copy paste everything, and re-upload them to the new one :) mention that to the reviewer or you might get into trouble. That’s the best solution imo … Ask support or better yet Lance, he is the site manager, sitemanager@activeden.net

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ConnorTurnbull
says

Okay thanks guys!

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