32 posts
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars
jarenwicklund says

I have been doing fine uploading via FTP for the past few months until tonight. After a couple batches of 30 or so that went thru well, the little triangle next to the photo file (where the model release file is located) now disappears when I click on it to bring down the Model release file. I tried logging off and on, clicking all over but the MR file never reappears. When it magically reappears briefly after a reconnect, I put a MR in there just to have an error of “550 Failed to change directories”.

Is this something I caused by clicking wrong? And if so, what can I do to set it right so I can upload the MR? Thanks!

5203 posts
  • Envato Staff
  • Has attended an Envato Live event
  • Support Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
+8 more
KingDog Staff says

I haven’t heard of any problems with FTP yet. Can you open up a Support ticket and describe exactly what you’re doing to get the error – http://support.envato.com Thanks! :)

by
by
by
by
by
by