32 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $100+ on Envato Market
jarenwicklund says

I have been doing fine uploading via FTP for the past few months until tonight. After a couple batches of 30 or so that went thru well, the little triangle next to the photo file (where the model release file is located) now disappears when I click on it to bring down the Model release file. I tried logging off and on, clicking all over but the MR file never reappears. When it magically reappears briefly after a reconnect, I put a MR in there just to have an error of “550 Failed to change directories”.

Is this something I caused by clicking wrong? And if so, what can I do to set it right so I can upload the MR? Thanks!

6121 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog Envato team says

I haven’t heard of any problems with FTP yet. Can you open up a Support ticket and describe exactly what you’re doing to get the error – http://support.envato.com Thanks! :)

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by