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joelbouzaid says

Hi,

Want to download a new bought theme but its not working.

Thanks

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Dzinc says

Hi joelbouzaid, can you please provide some more details of the issue. What kind of error are you receiving, does it happen after clicking on the Download button? Do you get an error for every additional option?

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Shegy says

Hi, I can`t download too :( chrome couldn`t connect with s3.amazonaws.com.

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joelbouzaid says

Hi I can download the license. Downloading the main file dose not work it jumps to s3.amazonaws.com --------4664143-dixit-responsive-multipurpose-template.zip

and then comes on firefox browser ‘The connection has timed out The server at s3.amazonaws.com is taking too long to respond.’ or on safari browser `Safari can not open this site’ (in german)

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joelbouzaid says

The server seems to be down although i find that hard to believe.

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Dzinc says

Hi guys, according to Amazon status, services are operating normally.

In the meantime, while we’re trying to pinpoint the issue, please do open a support ticket and post your ticket ID in this thread. We’ll be sure to look into it as soon as possible. Your patience is appreciated.

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