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UBLThemes says

Hi can staff please help with finding where my money is because its not arrived, my ticket number on support is: #DNW-665-79662

Thanks

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doru says

is my understanding that swift transfers take more time to complete.

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UBLThemes says

is my understanding that swift transfers take more time to complete.

I normally get my payments by 2am GMT its now past 8am and its not there.

In 19 months this has never happened :(

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TNL3542 says


is my understanding that swift transfers take more time to complete.

I normally get my payments by 2am GMT its now past 8am and its not there.

In 19 months this has never happened :(

just give it a little more time.. im sure u will get it

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KrownThemes says
http://www.youtube.com/watch?v=GHzcBy37lj8 :D

I haven’t received them either but i’m not worrying..

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doru says

I’ve received the payment 5 hours ago, don’t worry people :) is on the way

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TNL3542 says

I’ve received the payment 5 hours ago, don’t worry people :) is on the way

u can share it with me lol just kidding :)

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UBLThemes says

http://www.youtube.com/watch?v=GHzcBy37lj8 :D I haven’t received them either but i’m not worrying..

Ive never waited this long, normally I go bed about 2am and I always check my balance and its there, I went bed at 2am and it was not there but thought it may have been delivered, got up at 7:30 and checked it at 8am and it still was not there.

I got the email 6 hours ago though that Envato had processed it which means it should have got there, normally I have the money within 2 hours of that email.

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TNL3542 says

just sit back relax watch a little tv do some reading im sure it will be their soon.. :)

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UBLThemes says

Ive now contacted my bank and they have stated that its unlikely any money is going to be in my account today regarding international transfers if the transfers were sent 7 hours ago, because this process normally takes less than 20 minutes they have stated.

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