61 posts
    Has referred 10+ members Has sold $5,000+ on Envato Market Has collected 1+ items on Envato Market Located in Germany
+2 more
KL-Webmedia says

Hey I started a support ticket 3 days ago about my rejected item. It wasn answered yet, so I want to ask why?! Can you please check this?

Ticket ID: 172229
Subject: Item or File Issues - KL-Webmedia
Department: Envato Marketplaces
Type: Issue
Status: Open
Priority: Medium
911 posts Never trust a ballerina with a moustache
    Has been part of the Envato Community for over 2 years Located in Australia Interviewed on an Envato blog Has collected 10+ items on Envato Market
+6 more
Carmen says

If you have lodged a support ticket everything should be on track, sometimes there are many support requests and the support team may take a little while to get back to you. in that case stay patient. If you are in need of urgent support, you can tweet @envato_support. I will make sure someone checks into this, but in future please do not use the forums to manage support requests.

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