61 posts
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  • Germany
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KL-Webmedia
says

Hey I started a support ticket 3 days ago about my rejected item. It wasn answered yet, so I want to ask why?! Can you please check this?

Ticket ID: 172229
Subject: Item or File Issues - KL-Webmedia
Department: Envato Marketplaces
Type: Issue
Status: Open
Priority: Medium
911 posts Never trust a ballerina with a moustache
  • 3 Years of Membership
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Carmen
says

If you have lodged a support ticket everything should be on track, sometimes there are many support requests and the support team may take a little while to get back to you. in that case stay patient. If you are in need of urgent support, you can tweet @envato_support. I will make sure someone checks into this, but in future please do not use the forums to manage support requests.

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