- Bought between 1 and 9 items
- Exclusive Author
- Germany
- Has been a member for 1-2 years
- Referred between 1 and 9 users
- Sold between 1 000 and 5 000 dollars
KL-Webmedia
says
Hey I started a support ticket 3 days ago about my rejected item. It wasn answered yet, so I want to ask why?! Can you please check this?
Ticket ID: 172229
Subject: Item or File Issues - KL-Webmedia
Department: Envato Marketplaces
Type: Issue
Status: Open
Priority: Medium
- Attended a Community Meetup
- Australia
- Bought between 10 and 49 items
- Community Ambassador
- Contributed a Blog Post
- Envato Staff
- Exclusive Author
- Grew a moustache for the Envato Movember competition
- Has been a member for 1-2 years
Carmen
staff
says
If you have lodged a support ticket everything should be on track, sometimes there are many support requests and the support team may take a little while to get back to you. in that case stay patient. If you are in need of urgent support, you can tweet @envato_support. I will make sure someone checks into this, but in future please do not use the forums to manage support requests.
Request processing...