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pixeful says

I published my theme a week ago… 3 soft rejections… helded 2 times… so it was hard! When I saw my theme published I was happy as everyone else here.

I invested >300-400$ for publishing services – so that clients can find me! On Firday I got huuuge grow with sales

What I mean is that template is good, clients like it… and I still waiting for some publishing website to do promote my theme.

TODAY!!!!!!!!!! I got worst email ever:

Unfortunately your item ###### Theme has been disabled from ThemeForest. Here’s some feedback from our Review team on why it was disabled.

And they send me 4 sceens with my responsive layout! Witch is fine and no bugs there… it’s just some fonts ONLY NOW they decided are not well readable!!!

It’s not a reason to disable, they could actually send me a notification email that they would disable it in next few days or something… If I even do then in next few hours… for next 24h I will get moderation!!!!!!!!

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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pixelgrade says

Open a Support Ticket as soon as possible and ask them the real reasons.

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gljivec says

They don’t know what is notification mail :) This is how Envato works.

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pixeful says

No human answer:

Hello Pixeful,

Unfortunately you will need to make the necessary adjustments as stated by the review team and submit an updated version of the item for review to look over and they will decide whether to approve it back on the marketplaces or not.

Please let me know if there’s anything else I can do for you.

IS THAT A REASON TO DISABLE FULLY WORKING AND SELLING THEME!!!!!!!!

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XiaoThemes says

Yeah, it’s how the things works here. I don’t know why disable without any alert, since bugs are normal in software, right?

:(

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pixelgrade says

No human answer:

Hello Pixeful,

Unfortunately you will need to make the necessary adjustments as stated by the review team and submit an updated version of the item for review to look over and they will decide whether to approve it back on the marketplaces or not.

Please let me know if there’s anything else I can do for you.

IS THAT A REASON TO DISABLE FULLY WORKING AND SELLING THEME!!!!!!!!

They are not like that all the time – really should have some good reasons that you will find out, eventually – not sure why they are not more specific.

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ChapterThemes says

This way envato could cost you money, if you have payed advertising planned etc. This should not be possible and i would urgently contact envato about this, since it’s also advertising for their benefit.

This has to change

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pixeful says

No I mean they sent me 4 screens in some really bad resolution:

http://d.pr/i/HPbM http://d.pr/i/pgIh http://d.pr/i/oM7X http://d.pr/i/Bedq

Still a question why doesn’t they asked me to do that on Soft Rejects before!?

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pixeful says

WORST THING IS!!!!!!!!!!!!!! 15 users keep going now online all the time directly to my theme! See BUY button and get nothing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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bilbo_b says

Still a question why doesn’t they asked me to do that on Soft Rejects before!?

With all due respect, the reviewers are not actually beta testers. They just review our files. They’r not bug finders :)

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