I was uploaded new theme last week and the theme “need improvement” and the status is hidden. The improvement is only a question about image license used in the theme.
Then I was edit the theme from my “hidden” panel, answer the question and re-submit the files.
For 4 days the theme queue is 3rd.
Yesterday I update one of my other theme and the queue is 28th.
Today I see the theme that on 28th already approved but the theme on 3rd still not approved yet.
This is the status today: “Portfolio and Business HTML Template 2nd on ThemeForest”
Why the theme skipped from being review? Is there any bug in the system?
Anyone have the same issue?
I would contact Jeffrey Way from his profile page. I had one that was updated and after 2 hours of not being accepted I emailed him to get it approved faster. He approved it within 2 minutes.
Hey Swalian -
We’ve been having some issues with our updates queue over the last several days. It’s been a bit more difficult than usual to push through updates. Don’t worry, the devs are working on it.
However, after a few attempts, I just pushed your item through. Thanks for your patience, and always feel free to email me directly. firstname.lastname@example.org.
@digitonik – thanks for the info
- Author had a Free File of the Month
- Author was Featured
- Author has had an Item Featured
- Sold between 250 000 and 1 000 000 dollars
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Has been a member for 4-5 years
Same with me, but now my new theme was approved and thanks JeffrefWay for your confirmation.
Good luck for you Swalian
thanks indonez, good luck to you too