- Referred between 1 and 9 users
- Exclusive Author
- Most Wanted Bounty Winner
- Author was Featured
- South Africa
- Has been a member for 1-2 years
- Bought between 10 and 49 items
- Sold between 10 000 and 50 000 dollars
joiaco
says
ToivoMedia saidit is strange, but i have seen the same thing with other people’s items – they come up as inverted thumbnails or preview images. I always make a comment and very soon it gets fixed… somewhere!
That sounds strange. Is it JPGs you’re uploading, not PNGs with transparency?
- United Kingdom
- Exclusive Author
- Sold between 1 000 and 5 000 dollars
- Author was Featured
- Won a Competition
- Referred between 100 and 199 users
- Author had a Free File of the Month
- Bought between 10 and 49 items
- Interviewed on the Envato Notes blog
ToivoMedia
says
Ah ok, maybe it’s a bug somewhere when they are uploaded. Haven’t seen that myself.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
KingDog
staff
says
Have you contacted Support? They’ll be the best ones to talk to. Thanks!
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