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joiaco
says

That sounds strange. Is it JPGs you’re uploading, not PNGs with transparency?
it is strange, but i have seen the same thing with other people’s items – they come up as inverted thumbnails or preview images. I always make a comment and very soon it gets fixed… somewhere!
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ToivoMedia
says

Ah ok, maybe it’s a bug somewhere when they are uploaded. Haven’t seen that myself.

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KingDog
Envato team
says

Have you contacted Support? They’ll be the best ones to talk to. Thanks!

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