924 posts
  • Sells items exclusively on Envato Market
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Won a Most Wanted contest
+5 more
joiaco says

That sounds strange. Is it JPGs you’re uploading, not PNGs with transparency?
it is strange, but i have seen the same thing with other people’s items – they come up as inverted thumbnails or preview images. I always make a comment and very soon it gets fixed… somewhere!
3732 posts
  • Located in United Kingdom
  • Has sold $5,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Won a competition
+8 more
ToivoMedia says

Ah ok, maybe it’s a bug somewhere when they are uploaded. Haven’t seen that myself.

5550 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 4 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+12 more
KingDog Envato team says

Have you contacted Support? They’ll be the best ones to talk to. Thanks!

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