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brentopolicity says

I just purchased the “Adapt Theme” but the HP Slider tab (that controls featured slider images) does not appear in the left hand admin menu of Worpress. Can someone please help?

2263 posts Bird is the word..
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jonathan01 says

This is a general forum. You should contact the author of the file – either via the comments of the item, the profile page of the author or the direction supplied in your help document you received with your purchased item.

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brentopolicity says

The author does not have any contact information available anywhere on the web so I have a problem with this response. If you are reselling the Adapt theme, you need to be able to provide support, or refund that person’s money. It’s unethical to sell something and then say, “it’s not my work, so it’s not my problem.” Can you please give me the support info/contact information of the Adapt theme designer please? Or I will expect a full refund.

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PaddyTaylor says

With respect you clearly didn’t look v hard

Their profile with contact form on the right hand side: http://themeforest.net/user/DesignerThemes?WT.ac=search_profile&WT.seg_1=search_profile&WT.z_author=DesignerThemes

Their support forum: http://support.designerthemes.com/forum/

Their Twitter: https://twitter.com/designerthemes

And I am pretty sure at least the forum is listed in the documentation with the theme

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brentopolicity says

Actually, with all due respect, I tried to log into their forum and it was a dead end because a purchase code was required and it would not accept mine.

407 posts
  • Bought between 1 and 9 items
  • Europe
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PaddyTaylor says

If you are still having issues then send them a message via their profile and am sure they will help you out – they area very experienced author here so tend to offer outstanding support. Good luck

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