I just purchased the “Adapt Theme” but the HP Slider tab (that controls featured slider images) does not appear in the left hand admin menu of Worpress. Can someone please help?
- United States
- Sold between 250 000 and 1 000 000 dollars
- Has been a member for 6-7 years
- Referred between 200 and 499 users
- Bought between 100 and 499 items
- Author was Featured
- Envato Studio (Microlancer) Beta Tester
- Exclusive Author
This is a general forum. You should contact the author of the file – either via the comments of the item, the profile page of the author or the direction supplied in your help document you received with your purchased item.
The author does not have any contact information available anywhere on the web so I have a problem with this response. If you are reselling the Adapt theme, you need to be able to provide support, or refund that person’s money. It’s unethical to sell something and then say, “it’s not my work, so it’s not my problem.” Can you please give me the support info/contact information of the Adapt theme designer please? Or I will expect a full refund.
With respect you clearly didn’t look v hard
Their profile with contact form on the right hand side: http://themeforest.net/user/DesignerThemes?WT.ac=search_profile&WT.seg_1=search_profile&WT.z_author=DesignerThemes
Their support forum: http://support.designerthemes.com/forum/
Their Twitter: https://twitter.com/designerthemes
And I am pretty sure at least the forum is listed in the documentation with the theme
Actually, with all due respect, I tried to log into their forum and it was a dead end because a purchase code was required and it would not accept mine.
If you are still having issues then send them a message via their profile and am sure they will help you out – they area very experienced author here so tend to offer outstanding support. Good luck