42 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in Europe
  • Sells items exclusively on Envato Market
kadiross says

Hi folks i have some errors with my theme “rounder” and a plugin “visual form builder” i had a conflit and now i see some errors on my Dashboard when using the form builder plugin.

please anyone can help me

1495 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+2 more
OriginalEXE says

Did you try contacting the author of a theme/plugin?

42 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in Europe
  • Sells items exclusively on Envato Market
kadiross says

Did you try contacting the author of a theme/plugin?

Yes i did, and everyone say that i have to conact the other one !!!

i had a contact with a freelancer he fixed the css prob i had, bt now he does not answer :(

42 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in Europe
  • Sells items exclusively on Envato Market
kadiross says

Hi kadiross, this is a general open forum, the appropriate support forum for this theme can be found here.

Or, you can interact directly with the author here. The link takes you to the item’s Comments section, where you can also browse previous posts for additional information and/or troubleshooting.

Just leave the author a quick comment and he’ll gladly point you in the right direction. Good luck.

Hi, i’m sorry for bothering you i have already contacted them they said contact the plugin author and he says update the plugin, the same thing!!

i’m looking for someone who can fix my and i pay him if you allow me please

thanks

1495 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+2 more
OriginalEXE says

So is the error causing plugin not to function properly?

4377 posts
  • Has referred 10+ members
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
  • Attended one of our Meetups around the world
+6 more
Dzinc says

Hey kadiross, no worries, since the thread is now currently in the Item Requests section, I’m sure someone from the community can/will apply for the job. Good luck.

42 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in Europe
  • Sells items exclusively on Envato Market
kadiross says

So is the error causing plugin not to function properly?

yes exactly. kadiross @ hotmail .fr contact me please to show u

42 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in Europe
  • Sells items exclusively on Envato Market
kadiross says

Hey kadiross, no worries, since the thread is now currently in the Item Requests section, I’m sure someone from the community can/will apply for the job. Good luck.

Thank u very much mate :D

1495 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Made it to the Authors' Hall of Fame
+2 more
OriginalEXE says


So is the error causing plugin not to function properly?
yes exactly. kadiross @ hotmail .fr contact me please to show u

My suggestion would be to contact the author of the plugin once more. If there will be no result, ask Envato for a refund. Since every plugin should work with every theme (at least it should have proper functionality in the backend), this means that either theme author or plugin author are wrong.

If the plugin works when you switch the theme, ask for a refund on theme, otherwise, ask for a refund on plugin.

42 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in Europe
  • Sells items exclusively on Envato Market
kadiross says



So is the error causing plugin not to function properly?
yes exactly. kadiross @ hotmail .fr contact me please to show u

My suggestion would be to contact the author of the plugin once more. If there will be no result, ask Envato for a refund. Since every plugin should work with every theme (at least it should have proper functionality in the backend), this means that either theme author or plugin author are wrong.

If the plugin works when you switch the theme, ask for a refund on theme, otherwise, ask for a refund on plugin.

Thank U , i deactivated the theme when i work on the web form plugin i get this error

uncaught Error: NotFoundError: DOM Exception 8 mate for yoUncaught Error: NotFoundError: DOM Exception 8

by
by
by
by
by
by