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kadiross
says

Hi folks i have some errors with my theme “rounder” and a plugin “visual form builder” i had a conflit and now i see some errors on my Dashboard when using the form builder plugin.

please anyone can help me

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OriginalEXE
says

Did you try contacting the author of a theme/plugin?

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kadiross
says

Did you try contacting the author of a theme/plugin?

Yes i did, and everyone say that i have to conact the other one !!!

i had a contact with a freelancer he fixed the css prob i had, bt now he does not answer :(

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kadiross
says

Hi kadiross, this is a general open forum, the appropriate support forum for this theme can be found here.

Or, you can interact directly with the author here. The link takes you to the item’s Comments section, where you can also browse previous posts for additional information and/or troubleshooting.

Just leave the author a quick comment and he’ll gladly point you in the right direction. Good luck.

Hi, i’m sorry for bothering you i have already contacted them they said contact the plugin author and he says update the plugin, the same thing!!

i’m looking for someone who can fix my and i pay him if you allow me please

thanks

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OriginalEXE
says

So is the error causing plugin not to function properly?

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Dzinc
says

Hey kadiross, no worries, since the thread is now currently in the Item Requests section, I’m sure someone from the community can/will apply for the job. Good luck.

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kadiross
says

So is the error causing plugin not to function properly?

yes exactly. kadiross @ hotmail .fr contact me please to show u

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kadiross
says

Hey kadiross, no worries, since the thread is now currently in the Item Requests section, I’m sure someone from the community can/will apply for the job. Good luck.

Thank u very much mate :D

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OriginalEXE
says


So is the error causing plugin not to function properly?
yes exactly. kadiross @ hotmail .fr contact me please to show u

My suggestion would be to contact the author of the plugin once more. If there will be no result, ask Envato for a refund. Since every plugin should work with every theme (at least it should have proper functionality in the backend), this means that either theme author or plugin author are wrong.

If the plugin works when you switch the theme, ask for a refund on theme, otherwise, ask for a refund on plugin.

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kadiross
says



So is the error causing plugin not to function properly?
yes exactly. kadiross @ hotmail .fr contact me please to show u

My suggestion would be to contact the author of the plugin once more. If there will be no result, ask Envato for a refund. Since every plugin should work with every theme (at least it should have proper functionality in the backend), this means that either theme author or plugin author are wrong.

If the plugin works when you switch the theme, ask for a refund on theme, otherwise, ask for a refund on plugin.

Thank U , i deactivated the theme when i work on the web form plugin i get this error

uncaught Error: NotFoundError: DOM Exception 8 mate for yoUncaught Error: NotFoundError: DOM Exception 8

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