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TNL3542 says

hey guys i have picked out a template that i want to use for my site.. haveing a little trouble.. i have a support software that i have installed on my server.. and i was able to make a html code to place inside of a html file.. that shows a link that people can click on if needing support.. well i pasted the code inside of the .html file.. and its not showing up

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TNL3542 says

wow no help thanks

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timmylogue says

umm… let me see your html code? Is this site live? if so whats the URL ?

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TNL3542 says

send you a email

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timmylogue says

Sorry. I had a busy morning. Plus your email went into my spam pretty deep.

Try this:
<div id="swifttagcontainer3w8xypphon">
  <div id="proactivechatcontainer3w8xypphon" />
  <div style="display:inline;" id="swifttagdatacontainer3w8xypphon" />
</div>

<script type="text/javascript">
var swiftscriptelem3w8xypphon=document.createElement("script");swiftscriptelem3w8xypphon.type="text/javascript";
var swiftrandom = Math.floor(Math.random()*1001); 
var swiftuniqueid = "3w8xypphon"; var swifttagurl3w8xypphon="https://wwefansonline.net/support/visitor/index.php?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"; setTimeout("swiftscriptelem3w8xypphon.src=swifttagurl3w8xypphon;document.getElementById('swifttagcontainer3w8xypphon').appendChild(swiftscriptelem3w8xypphon);",1);
</script>
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TNL3542 says

nope didnt work here is the page im trying to put it on https://www.wwefansonline.net/main

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timmylogue says

First off your code is a little messy. You probably should have your id “swifttagcontainer3w8xypphon” inside your body.

Anyways…. whats probably happening is that flash (.swf) is covering over

Just do this make a new .html document and try this code. http://pastie.org/3711848

It works. The help support does appear.

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timmylogue says

swf transparent should fixed your issue.

add this so.addParam(‘wmode’, ‘opaque’); to your code.

<script type="text/javascript">
var so = new SWFObject("ultimate_template.swf", "sotester", "1280px", "720px", "8", "#000000");
        so.addParam("allowFullScreen", true);
        so.addParam('wmode', 'opaque');
        so.write("flashcontent");
</script>
So your whole document should look like this: http://pastie.org/3711884
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TNL3542 says

ok so what do u want me to do with this http://pastie.org/3711884?

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TNL3542 says

duh me.. i got it to work.. but i want it to work on a different template? it comes with a admin back end but cant seem to get it to work for that.. but with the xml template it will

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