306 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Won a Most Wanted contest
+4 more
BittLoader says

Good topic but i’m on the other camp! :))

I mean, i’m checking new uploads and i leave good comments to the ones i like, hoping the authors of those files will come and comment my files too. :D

2195 posts
  • Has referred 200+ members
  • Has sold $500,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+13 more
mpc says

Hi, it happened to me few times, this wan’t nice but what can we do… I would never post such comment but few times I did shoot an email to the author with my remarks :)

SelfPublishServices
SelfPublishServices Recent Posts Threads Started
473 posts
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Located in United Kingdom
+2 more
SelfPublishServices says

I mean, i’m checking new uploads and i leave good comments to the ones i like, hoping the authors of those files will come and comment my files too. :D

This is different, as you are supporting other authors :)

310 posts
  • Has referred 10+ members
  • Provided great contribution to our forums
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
cosmincotor says

Although I haven’t had a problem until now, I’ve seen cases where another author left a comment similar to this “The file’s broken.”, without having bought that file, and without any other details. Sometimes bugs can occur in the preview while the source files are just fine.

I don’t believe it’s fair or helpful to leave such comments so all possible buyers can see them. If someone spots a bug/issue and would like to help the author by pointing it out, he can use the contact form on the author’s profile.

+1 Paul

PS. Positive comments are welcomed, when they are honest and appropriate (writing “nice file” on every new file accepted isn’t really appropriate), but since this isn’t a social website, I prefer my comments section clean, and for buyers/future buyers only.

3103 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Yer it’s happened here. But my stuff is always broken :P haha

Not sure what can be done at this stage. Just wait for the comments to roll over to the next page :)

114 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
WebDesignFudge says

A “Report Bug” button would be nice.

7604 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Located in Europe
+5 more
doru says

A “Report Bug” button would be nice.

OK! Now that is a GREAT idea!

Someone see a bug, then he report it and the author see those reports inside the dashboard.

3715 posts Community Moderator
  • Helps us moderate the forums
  • Contributed a tutorial on Tuts+
  • Located in Netherlands
  • Made it to the Authors' Hall of Fame
+9 more
Joost Moderator says

I feel that we as authors shouldn’t be so afraid of criticism. Sure a negative comment can be annoying or even embarressing to read, but I’d much rather have some author point out a flaw, giving me time to fix it, rather than a buyer finding a bug after their purchase, get disappointed and go on ragemode.

There’s a fine line between hating on items and actual constructive criticism. I feel we shouldn’t let the former ruin the chances for the latter – nobody ever got anything worthwhile out of the compulsory ‘Nice’ and ‘Good job’ posts, did they?

6025 posts
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
VF says

^ Now you are asking for the necessity of ‘pointing fingers’ on forums by generalizing everything. I don’t think the thread starter doesn’t knows what is constructive and what is hate.

Those authors who jumps into competitor items knows the art of “escape from being reported” still managing to convey decided words on the item comment.

Ofcource, that’s not a big trouble but definitely requires a light-hearted conversation on forum so that such practices will reduce just by seeing a thread title; you know most of the item criticising specialists spend their time on forums. :)

308 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 1+ members
  • Has sold $100+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
BrianCoyDesign says

I honestly think that the comments on items should have a resolution system in place that allows an author and the original commenter to mark that something has been resolved so ratings and comments can be removed or improved.

by
by
by
by
by
by