451 posts
  • Envato Staff
  • Envato Developer
  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Exclusive Author
justinfrench Dev says

When I check out my 4.5-5 star rated items, there is a single buyer who rated 1 or 2 stars and I ask myself why do I need to suffer this low rating because a total noob purchased one of my items and had no clue how to edit it eventhough it’s 100% simple and organized and didn’t even bother to ask for help.

Exactly. So this is the first step, showing the data. A buyer can now see if there are some potentially irrelevant ratings that might be dragging the rating down (or up), rather than just seeing a single opaque average rating.

I went into a bit more detail about what follows on from this in another thread recently.

451 posts
  • Envato Staff
  • Envato Developer
  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Exclusive Author
justinfrench Dev says

Great feature! One suggestion though, Dev must provide comment section if a buyer want to rate an item 1 or 2 stars.

Yep. This is the #1 request for ratings now, we’re listening, gathering data and planning something like this :)

48 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 200 and 499 users
  • Sold between 5 000 and 10 000 dollars
tamiq says

Great feature! One suggestion though, the page must provide comment section if a buyer want to rate an item 1 or 2 stars so we know his reason to give the low rating.
+1
abhimanyusharma003
abhimanyusharma003 Recent Posts
Threads Started
512 posts
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
abhimanyusharma003 says

At authors profile it’s still old rating system.
Is author’s rating is calculated in different way. It’s good see rating like this on authors profile too

596 posts
  • Bought between 1 and 9 items
  • United States
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Referred between 200 and 499 users
  • Microlancer Beta Tester
MikeMoloney says

Good work guys! Thanks for listening to the community, keep working hard.

I can’t speak for everyone, but I really appreciate these little things. Slowly you are changing the marketplace into an even better, more efficient place!

Thanks again!

636 posts
  • Won a Competition
  • Most Wanted Bounty Winner
  • Sold between 50 000 and 100 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 50 and 99 users
  • Grew a moustache for the Envato Movember competition
T20 says

Thanks great work :)

1363 posts
  • Has been a member for 4-5 years
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
  • United States
WebSmacker says

It’s nice to see the ratings breakdown. Thanks!

22 posts
  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
compactcode says

At authors profile it’s still old rating system.
Is author’s rating is calculated in different way. It’s good see rating like this on authors profile too

Yes the authors profile is still using the old rating system. We will be updating this to use the new half star system shortly.

247 posts New Elite in Town!
  • Won a Competition
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Most Wanted Bounty Winner
  • Microlancer Beta Tester
  • Romania
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
+1 more
icypixels says

This is just great!

It turned to be better than I expected!

315 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Europe
  • Referred between 50 and 99 users
  • Exclusive Author
  • Bought between 10 and 49 items
+1 more
pixelgrade says

I’m not sure if now it’s not harder for buyers to make a decision – they have more and more variables to decide.

There isn’t enough transparency yet – I suggest when someone rate an item to automatically post a comment with it – good or bad – as a feedback which you can discuss. In this way you know who rate, the rating and you can ask for more feedback (if it’s needed).

Also there should be a better positioning for rate buttons – because clients need instructions and most of the time they give up because didn’t find them.

by
by
by
by
by
by