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justinfrench Envato team says

When I check out my 4.5-5 star rated items, there is a single buyer who rated 1 or 2 stars and I ask myself why do I need to suffer this low rating because a total noob purchased one of my items and had no clue how to edit it eventhough it’s 100% simple and organized and didn’t even bother to ask for help.

Exactly. So this is the first step, showing the data. A buyer can now see if there are some potentially irrelevant ratings that might be dragging the rating down (or up), rather than just seeing a single opaque average rating.

I went into a bit more detail about what follows on from this in another thread recently.

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justinfrench Envato team says

Great feature! One suggestion though, Dev must provide comment section if a buyer want to rate an item 1 or 2 stars.

Yep. This is the #1 request for ratings now, we’re listening, gathering data and planning something like this :)

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tamiq says

Great feature! One suggestion though, the page must provide comment section if a buyer want to rate an item 1 or 2 stars so we know his reason to give the low rating.
+1
abhimanyusharma003
abhimanyusharma003 Recent Posts Threads Started
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abhimanyusharma003 says

At authors profile it’s still old rating system.
Is author’s rating is calculated in different way. It’s good see rating like this on authors profile too

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MikeMoloney says

Good work guys! Thanks for listening to the community, keep working hard.

I can’t speak for everyone, but I really appreciate these little things. Slowly you are changing the marketplace into an even better, more efficient place!

Thanks again!

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T20 says

Thanks great work :)

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WebSmacker says

It’s nice to see the ratings breakdown. Thanks!

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compactcode says

At authors profile it’s still old rating system.
Is author’s rating is calculated in different way. It’s good see rating like this on authors profile too

Yes the authors profile is still using the old rating system. We will be updating this to use the new half star system shortly.

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icypixels says

This is just great!

It turned to be better than I expected!

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pixelgrade says

I’m not sure if now it’s not harder for buyers to make a decision – they have more and more variables to decide.

There isn’t enough transparency yet – I suggest when someone rate an item to automatically post a comment with it – good or bad – as a feedback which you can discuss. In this way you know who rate, the rating and you can ask for more feedback (if it’s needed).

Also there should be a better positioning for rate buttons – because clients need instructions and most of the time they give up because didn’t find them.

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